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Peter Tapp
Burton Latimer, United Kingdom

Weekend break

5.0 of 5 bubblesReviewed 4 weeks ago
A very enjoyable stay we had a great room the spar was great food excellent a little expensive though The only problem we had was there lack of communication left a message with them three weeks before stay and they never got back to me also do not tell you about there special offers
Date of stay: September 2024
Room Tip: Check about special offers
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this review
Responded 3 weeks ago
Thank you for your feedback! We’re delighted to hear you enjoyed your room, spa, and food. We apologise for the lack of communication and missing out on sharing our special offers. Your comments have been noted, and we’ll work on improving this. We hope to welcome you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,793)
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7 - 12 of 1,794 reviews
Reviewed 4 weeks ago

I came to a weddingn event here in september 2024, and stayed the night and i have to say service was brilliant, all the staff were so helpful and approachable always happy to help, the venue and rooms were clean and overall i would definitely come again. The food served was so nice and drinks were also very nice, definitely recommend staying,

Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jordan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this reviewResponded 3 weeks ago

Thanks for the glowing review Jordan!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We recently stayed at the hotel and was very impressed with the attention to detail that was evident throughout.
We stayed in The Hawthorn room, which had a great view over the walled garden. It is very tranquil owing to the trees that surround the buildings.
The food was of excellent quality and the spa was a fabulous place to relax.
We will definitely be returning.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marysa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your lovely review! We're thrilled to hear you enjoyed your stay in The Hawthorn room. It's great to know you loved the food and found the spa relaxing. We look forward to welcoming you back soon!

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Reviewed 4 weeks ago

Gorgeous accommodation, Crab Apple Cottage, nothing was a problem, brownies were quickly switched out for gluten free for me and my friend. Lovely few hours spent in the spa and a great massage with Meesha. Dinner was delicious, and all staff were absolutely wonderful - that makes my stay 5 star because we were so well looked after, customer service was impeccable. Thank you to all who looked after us and made our weekend away so relaxing.

Room tip: Find time for a walk in the grounds - stunning location.
Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gill T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your fantastic review! We're delighted to hear you enjoyed your stay at Crab Apple Cottage and that we could accommodate your dietary needs. It’s wonderful to know you had a relaxing spa experience and loved your massage with Meesha. Our team will be thrilled to hear your kind words about their service. We hope to welcome you back for another relaxing getaway soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

What a beautiful setting for any event, but especially for a wedding. We had the most special three days. All the staff were attentive and helpful and so friendly. Dani and Frankie were amazing with the arrangements for the wedding. It was just stunning. The beds and rooms were lovely and as for the food? The canapés, meals, and evening food were delicious, as was the breakfast. Thank you on behalf of both families for all your hard work to make the joining of these two people such a memorable occasion.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Norwich8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your wonderful review! We're thrilled to hear you had such a memorable celebration with us. It’s great to know that Danni and Frankie, along with the rest of our team, made your experience so special. We're delighted!

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Reviewed 5 weeks ago via mobile

I was given an ‘Overnight Indulgence’ voucher for my birthday which included a night stay, 2 course a la carte meal, breakfast and a spa treatment for 2.

The hotel is set in a beautiful location with part of the Broads running along the bottom of the garden. We stayed in the ‘Rosehip’ room which was lovely and the hand soap smelled delicious. The evening meal was amazing, a nice variety to choose from, service was really good and lovely friendly staff. Breakfast was also really nice. Spa treatment was very relaxing.

We will definitely be going back x

Date of stay: August 2024
Trip type: Travelled with friends
Thank Vanessa P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma Bond, Marketing at The Norfolk Mead Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your lovely feedback, Vanessa! We're so glad you enjoyed your stay with us. We hope to see you back again soon for another relaxing escape!

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