Went for afternoon tea. Surroundings very pleasant. The service was very disappointing not asked if we needed anything and had to attract staff attention not once did anyone come to the table to check or engage with us. On leaving reception staff were too busy chatting to each other to say thank you or goodbye. Very disappointing way to celebrate my birthday.
We are sorry if you found your visit underwhelming. As is evident from the vast majority of reviews, the experience you describe is unusual and our team will be disappointed. We always encourage guests to raise any issue before leaving, so we can try to rectify it.
Our first visit to this beautiful property. We came for Sunday lunch & the staff were very polite & attentive.
We only had 2 courses, main & dessert. We all choose the Roast beef, which was served just as we like it nice & pink with lots of vegetables. The only disappointment was the gravy, it had no body to it. It was like coloured water on the plate, which was such a shame. If it had just been thickened slightly it would have made all the difference.
The desserts were very tasty & enjoyed by all.
Thank you for taking the time to post a review and we are pleased most aspects of your visit were to your liking. Hopefully, we will see you again in the future.
2nd trip to Congham Hall and it never disappoints. The first time we had an Orchard House which was outstanding and being on a smaller budget this time we had a good house double. The room was really big and lovely. Gigantic and very comfortable bed. We had dinner bed and breakfast and everything was outstanding. The staff are delightful and cocktails yummy. We will be back.
Thank you very much for your review and we are glad you enjoyed your latest stay with us as much as the first. We'll look forward to seeing you next time!
Booked for Easter Sunday lunch which is an excellent 3 course dinner and value for money.we arrived and was greeted by the a very polite receptionist who showed us to the restaurant,every member of staff said hello when passing them,the restaurant staff where excellent,the restaurant is very clean,tidy and well decorated with nice views across the lawns,the restaurant service was excellent very professional,the three course set Sunday lunch menu was excellent,the starter,the mains,and the dessert where top notch so delicious and had good choices, the Roast lamb rump was the best lamb we have ever had (our compliments to the chefs) so tender ,the vegetables where excellent,the congham hall take on Eton mess dessert was excellent (my compliments to the chef who made it ),I don’t normally go for the Eton mess ,as on the very few times I have had it,it has been a mess ,but cogham hall version was so delicious with excellent presentation 👍👍.we will now make this our regular place for Sunday lunch.thankyou congham hall.
Many thanks for your five-star rating and review. We really value your detailed appreciative comments on so many aspects of your visit. The kitchen team will be particularly pleased you enjoyed their cooking so much. We look forward to welcoming you back next time.
Stayed for two nights as a treat for my partner.
All staff are exceptional, very friendly but also very professional.
Room was lovely, they even provided gluten free snacks, very thoughtful and must say never had this at any other hotel.
Food was good, service can't be faulted, gluten free well catered for.
Used Spa, small pool but adequate and my partner was very happy with her treatments.
All in a very nice break, would stay again and would recommend .
Thank you so much - we are pleased you enjoyed your time with us and hope to see you again. Thanks also for your comments re gluten free options - it is important to us that we cater well for guests with this requirement.
