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Barbara M
Norwich, United Kingdom

Afternoon tea

5.0 of 5 bubblesReviewed 3 weeks ago
Good afternoon tea and lovely staff only problem was with disabled parking but was sorted quickly

I had a voucher to use but couldn’t not extend the rest of voucher that was left until next year and that was a problem as my health is so bad and needed it extended until next year so we could have used it
Date of stay: September 2024
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this review
Responded 4 days ago
We are glad you enjoyed your afternoon tea and pleased the parking issue was swiftly sorted out.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,355)
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2 - 7 of 1,355 reviews
Reviewed 3 weeks ago via mobile

An excellent lunch at Congham Hall. Restaurant manager Tom was super efficient & looked after us very well.
He liaised with Chef Juste regarding our dietary needs. She provided a wonderful lunch & told us about some vegan cheeses that we were not aware of. It was a pleasure to come here again & enjoy being looked after by such a delightful & professional team. Well done guys & many thanks. We have already booked lunch for when we return to Norfolk.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Tess P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you very much. We are so pleased you enjoyed your lunch and will pass on your comments to Tom and Juste. We look forward to seeing you again next time.

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Reviewed 3 weeks ago

I took my mum to Congham Hall Hotel for her birthday and we were absolutely blown away.

We arrived a bit early and were welcomed by lovely members of staff. We were lucky to sit outside in the sun and were offered drinks which we drank whilst watching a family enjoying a game of Croquet in the stunning grounds of the hotel.

We were then invited to make our way to the perfectly set restaurant. Our starters arrived soon after and wow, they were delicious! They also served warmed homemade mini loaves of bread which were so lovely.

The mains were beautifully presented and cooked to perfection. Mum had the steak and Yorkshire pudding which was huge and thoroughly enjoyed with the seasonal vegetables. I had the cauliflower ‘steak’ which was very tasty. Nice combination of flavours and textures.

I didn’t think I’d fit a dessert in and I don’t really have a sweet tooth. But joined my mum in having sticky toffee pudding. I was not disappointed!

Finished off with coffee for mum and a hot lemon water for me.

So lovely to feel comfortable and relaxed eating here with my dietary choice being vegan.

Perfect. Cannot fault a thing.

Thank you to everyone involved to help my mum and I enjoy her slightly belated birthday. We had such a lovely time.

I wholly recommend you pay a visit to Congham Hall Hotel and spa.

Date of stay: September 2024
Trip type: Travelled with family
Thank Clare S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this reviewResponded 4 days ago

Thank you very much for taking the time to write such a detailed review. We are so pleased you and your mum enjoyed her birthday treat and hope to see you again.

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Reviewed September 5, 2024

My Husband and I stayed in an Orchard Cabin for his birthday in August.

Congham Hall looks so beautiful as you arrive and its so close to be able to visit the Norfolk coastline with all it's individual towns easily by car.

The Team at the hotel are so welcoming and friendly and when we were shown to our Orchard Cabin we were wowed! So spacious and felt luxurious with beautiful views over the orchard and high quality furnishings. Loved the outside bath tub with the heater above.

We started our stay with a trip to the spa and both had The Secret Garden Spa Ritual treatments which were 2 hours of bliss! Serena and Shona made us both feel so relaxed and pampered. We just felt like melting into the giant bed in our cabin after but we got dressed and went for dinner. As the evening was warm we were able to sit outside for drinks first before enjoying a superb quality meal. We both slept well and enjoyed breakfast which is served to your table which we enjoyed rather than a buffet. Nice touch with a birthday card and seeds for my Husbands birthday on our table. My Husband then enjoyed a hot stone massage while I enjoyed the spa area and outside hot tub.

We were sorry to leave and hope to revisit soon. Thank you.

Room tip: Book spa treatments before you go if you want something in particular although they did have some space on the day.
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank katiec432
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this reviewResponded 3 weeks ago

Thank you very much for your review; we are so pleased you enjoyed your time with us. It's so rewarding for the team here when a guest appreciates so many aspects of the hotel and we hope to see you again soon.

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Reviewed September 1, 2024

We visited yesterday to enjoy an afternoon tea which was a gift given to us by our daughter and son in law.
Everything was truly splendid, the food was amazing, the sandwiches, scones, cakes etc were bursting with flavour. Everything was presented perfectly. We thoroughly enjoyed every mouthful. Thank you.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank Wilkinsondeta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this reviewResponded September 2, 2024

Thank you very much for your lovely comments. We are glad you enjoyed your afternoon tea and hope to see you again in the future.

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Reviewed August 23, 2024

We stayed in one of their cabins for two nights DBB. I just cant fault it. Our room/cabin was great. Everything in the room and terrace was just perfect. This is the best country house we have stayed at. We used the outside bath both days, they even have a heater above the bath to keep you warm. I used the spa perfect. My wife is dairy intolerant. The gave us a table that only had butter for me and Margarine for my wife. The staff all knew of her special requirements. The pre dinner drinks were great and not too expensive. Food was excellent, dinner, good choice . Breakfast not a buffet but all individually cooked. All the staff local and so nice and pleasant.
This was our second stay, we will be back next year. We visited Horton House and Sandringham.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FlaundenTrees
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine Thompson, General Manager at Congham Hall Hotel & Spa, responded to this reviewResponded August 24, 2024

Thank you very much for your review and for staying with us again. We're pleased you enjoy the hotel, food, service and facilities so much. Knowing any individual dietary intolerances etc guests may have is very important to us. We look forward to welcoming you back next time.

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