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Jane E

A homely stay

5.0 of 5 bubblesReviewed Aug 15, 2024
A stay here is guaranteed to be homely. Yes, it may not be your flashy generic hotels, but I would prefer the homlieness of the hotel. The rooms were excellently clean and the bathroom was spotless . The water pressure was excellent and always hot. The meal in the hotel was delicious and breakfast was prepared to order. The staff were so friendly and always ready to make pots or tea or coffee. Thank you for a lovely stay.
Date of stay: June 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, General Manager at Stuart House Hotel, responded to this review
Responded Aug 23, 2024
Thank you for your lovely review. We hope to see you again in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (409)
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Traveller rating
224
125
40
13
7
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All reviews town centre real fire lovely hotel garden room nice room good size comfortable bed ground floor no lift stayed for one night car park short stay donna kings dog wedding disco
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Reviewed June 25, 2024

The room had two single beds pushed together to form a double with no power in the shower.
The beer was warm.
The most exciting thing on the microwave menu was fish pie?
Breakfast is £7.50 for coffee and cereal or £10 if you want eggs on toast.
£12.50 if you want a full English but black pudding, mushrooms etc are extra.
Fortunately it's a ten minute walk into town to get a decent feed.
I wouldn't recommend this place for quality or value for money after staying in other hotels in the area through work.

Date of stay: June 2024
Trip type: Travelled on business
Thank Martin T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 23, 2024

Thank you for taking the time to post a review, sorry you were disappointed.

We always appreciate feedback, whether its good or bad, but we do like it to be accurate.

Regarding the comments made for breakfast: Our light breakfast for £7.50 consists of unlimited tea/coffee, apple/orange juice, yoghurts, toast, fruit salad and cereals all laid out on the breakfast table so it is not limited.

For an extra £2.50 you can have all of the above and Scrambled or poached eggs on toast.

For an extra £5 (£12.50 in total) you can have anything from the light breakfast plus a full English, consisting of Egg, sausage, bacon, mushrooms, tomatoes and fried bread. There are optional extras of black pudding, hash brown and baked beans, they are optional but they do not cost anymore.

Sorry if this was not clear to you.

We are not a fine dining restaurant, we have traditional items on the the evening menu. Along with the fish pie you mentioned it also has items such as Gammon Steak, Seabass, Chill, Lasagne, Curries, Scampi, Pies and puddings. Most of the items on the menu are made in house.

If you revisit the area we sincerely hope you find somewhere better suited to your needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 21, 2024

Having booked via Travelzoo, we weren’t sure how good this would be, but we were very pleasantly surprised, in our room we had loads of space, storage and very comfy beds, quiet location but near enough to walk into town. Breakfast was really good, staff were lovely, and service very fast. For what we paid, we can’t fault it. Recommended

Room tip: Possibly need to get in early as we got the lost parking spot.
Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank gee w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 23, 2024

Thank you for taking the time to post such a lovely review. We hope you visit again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2024

My wife and I booked a one night stay at the Stuart Hotel on the 6th June 2024... It would be fair to say that this was an exceptional stay, the hotel is clean and easily accessible, it is within 5 mins of leaving the A47.
The reason for our visit was to see my disabled sister, she is wheelchair bound and require a hoist to get in and out of her wheelchair.
the staff at Stuart Hotel were absolutely fabulous in accommodating access to the hotel and ensuring we had the right table in the restaurant to fit the wheelchair.
the food was excellent as was the service.
This hotel and staff deserve a real pat on the back...
Would we visit again, Absolutely.

William & Val Stewart.
p.s...It is also very Dog Friendly, A real Plus for us.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank William S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 23, 2024

Thank you for your lovely review. It was a pleasure to have you visit. We hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2024

In a word, adequate. To be fair, we were in the lowest grade of room (room 10, rather compact). Pricier rooms may be significantly better. There was nothing seriously wrong with it, just lots of little irritations:

* No desk of any kind, just a shelf for tea/coffee making.
* Just one chair, dining-style - we both sat/lay on the bed to watch TV
* Paper-thin walls - useful if you want to know what no.9 is up to in their bathroom.
* Bathroom door handle that creaked enough to wake the dead
* Toilet seat that won't stay up
* No hooks in the bathroom for clothes or damp towels
* Towels on a rack high above the toilet - ok for fresh towels, perhaps, but not damp ones

The included or £7.50 breakfast was about as basic as you'll find. (See photo of menu). Tea/coffee, orange/apple juice, a few cereals, muesli (unsweetened - good - but rather basic), fresh fruit salad (mainly apples and oranges), fruit yoghurt (cheap, UPF variety), toast with salted butter and jams/marmalade. That's it. No berries or seasonal fruit (not even a banana), no croissants or other pastries, not even natural yoghurt. Scrambled/poached eggs were just £2.50 extra. full English another £2.50.

The breakfast room was rather gloomy and lacking in any kind of style or atmosphere, so we chose not to have dinner there. Kings Lynn (town centre a mile's walk via a pleasant park) seems very short of good dining options. Our first evening was a Saturday, so the most promising option, Mem's Kitchen, was fully booked (both branches).

We finished up in the conservatory upstairs at the Crown & Mitre and were pleasantly surprised by the menu and friendly, efficient service. Seafood curry strongly recommended. Not fine dining, of course, but an enjoyable evening.

The second evening, we resorted to Prezzo, which was enjoyable enough, with a good Saltimbocca Chicken and a pleasant malbec. There was a 25% food voucher on the Prezzo website, so the bill was very reasonable.

Parking at the hotel was a bit random, with cars all over the place, but we had no difficulty finding a space. If you drive an EV, there are two 7kW Pod Point chargers - 45p/kWh. For Tesla, though, you'd do better at the superchargers just out of town, 34p/kWh off-peak, 43p peak (4-8 pm). Just be sure to register your reg with the hotel , using a tablet to the left of reception, or expect a £100 fine.

Room tip: Pay for a superior room if you can afford the extra. My 'value' rating assumes you booked using a deal of some kind such as Travelzoo.
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tydehams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 23, 2024

Thank you for your review. Obviously we weren't for you but we thank you for choosing the Stuart House on this occasion.

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Reviewed June 4, 2024

This is a hotel that is trying quite hard but somehow they just miss. The decor was obviously updated some time ago and hasn't really been refreshed since then - the word 'tired' comes to mind, with peeling paint on the radiators, grubby and cracked skirting-boards and other paintwork, outdated carpets and furniture. The menu was very old-fashioned. We didn't have dinner there but the meals we saw going out looked and smelled good; the breakfasts were again old-fashioned (and I was a bit concerned that the Weetabix was served from an open box standing on the buffet rather than individual servings) and not particularly special. The staff were great - friendly and helpful. Our room was stuffed with rather odd furniture and had a weird faux-colonial vibe. The bed was enormous and very comfortable, with lovely cotton bedding; there was lots of hot water and big fluffy towels but the shower in our ensuite bathroom was dreadful and the light over the mirror made the room darker. The overall impression was that the whole place could do with a complete makeover to make it light and fresh; it has a lot going for it, like plenty of parking and a lovely little secluded garden (if the weather is ever warm enough to sit out - I've never been so cold!) but the whole style was dated.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ginnie G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded August 23, 2024

Thank you for your review, it sounds as if you overall had a pleasant stay which we are pleased to hear. Thank you for your great remarks about the staff.

Sorry our décor wasn't for you, e hope our website photos are not misleading and are a true representation of our style.

We hope you will consider us again if you are ever in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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