I took my wife for three nights in one of their "Copper Bath" rooms (Room 19 as our room) and it was a fantastic 3 nights.

Firstly, the Copper bath (ours was outside in a private secluded terrace) is an amazing treat and we absolutely loved it - even if the air is cold - bathing under the stars is just beyond relaxing - The Crown gets 5 Stars for this alone.

The duplex room was spotlessly clean and beautiful and the super king bed was extremely comfortable.

We found the staff very helpful and friendly - the kind of feeling like you're staying with friends - that's the way I personally like the atmosphere.

This is lovely laid back sleepy Wells Next the Sea so expect the pace of everything to be a touch slower than the city, yes the dinner service was a touch slower than a city restaurant chain, but we chatted and relaxed and then the food arrived and was absolutely delicious, as was the breakfast and we loved the cream tea (served between 3-5pm) all gloriously leisurely.

This is a boutique hotel and we got a great boutique hotel experience - it's priced accordingly - not the cheapest but not the most expensive either - we felt it was worth pushing the boat out and paying a bit extra.

The three nights we spent at The Crown exceeded our expectations and that's always a nice feeling.

We will be booking again for next summer.

Anyone who complains in any way about this hotel is deluded. It’s an old building with appropriate decor that suits the building and its era. The room was superb, comfortable and welcoming. Very spacious for a cozy room. Tea, coffee machine and biscuits. Had a great nights sleep. Easy to get to the centre of town and the beach. Breakfast was superb, high quality and brilliantly cooked with a distinct Norfolk flavour. Wish we had booked for dinner. BTW book direct and a cream tea awaits in check-in. Staff were friendly, attentive and efficient. We will defo be back.

I took my elderly mother, niece and 2 daughters for lunch. Me and mum had sandwiches, which were fine. The girls ordered feta cheese, beans and chargrilled peppers, which sounded good. However, when their meal arrived, it looked like side salads that consisted mostly of lettuce leaves. I think my niece had one green bean and my daughter one piece of pepper. They were still hungry, so I ordered them the soup of the day. The soup was unpalatable, as it was like eating mouthfuls of salt. We have never experienced anything like it.
Staff was cheerful and friendly and apologetic.