Beautiful hotel and wonderful service. We stayed in spa junior suite really spacious with gorgeous bathroom and lovely views. The spa is glorious lovely indoor/outdoor pool and the treatment (massage) was divine. Really relaxing stay. Service was fantastic throughout hotel.
Ockenden Manor is a delightful hotel. We stayed for 4 nights in a spa room. The room was beautifully appointed and well maintained. The complementary drinks and biscuits were a nice touch although the lack of a bottle opener meant I had to be dexterous with a teaspoon to open the bottle of lemonade.
The spa was a joy. Despite being open to non residents it was never overcrowded and swimming outdoors is great. Probably one of the best spa hotels I have stayed at.
All the staff were friendly and happy to help giving the place a home like feel. A particular call out for the restaurant duty managers who looked after us so well.
The food was excellent and of high standard. My only criticism would be the lack of variation of the menu. There are 5 starters and 5 mains, which for a four night stay meant duplication some nights. Even the soup was the same every night. Surely it is not beyond a clearly excellent chef to do something different each night in addition to a set menu.
We left feeling full recharged and would recommend it as a place to stay if visiting Sussex.
Stayed in this beautiful hotel for a 2 night spa break with a friend. We choose the spa suite as recommended by other reviews as we wanted to be close to the spa amenities. From first enquiring & booking the hotel and the spa treatments the staff couldn’t have been more helpful. I was sent confirmation emails of room bookings, spa treatment times and dinner reservations. When we arrived we had a lovely warm welcome from the ladies at the front desk and were shown to our suite by one of the spa staff. Our suite was beautiful, extremely clean with a beautiful bathroom and free standing bath.
We requested two twin beds which had been arranged. There is a complimentary mini fridge with soft drinks & water & coffee making facilities. There is a terrace outside with lovely views & sun loungers.
The spa area was very clean with a lovely pool, sauna and steam room. The relaxation rooms were beautiful too. Our spa treatments were all of a very high standard and the beauticians were very knowledgeable & professional & made sure you were relaxed and comfortable.
Dinner was fantastic the staff couldn’t be more polite and helpful. We were looked after by Russell (if I remember correctly) he was so attentive & nothing was too much trouble for him & his team. The dining room is beautiful small & intimate. Breakfast was fabulous, plenty of fresh pastries, fruit & juices. The cooked breakfast was delicious, plenty of choices on the menu including a very good vegan option.
The hotel itself is beautiful & charming but I think what makes it stand out is the warmth & friendliness of all the staff.
Absolutely loved our stay & will certainly be returning in the near future.
We’ve been fortunate enough to stay at some of the best hotels, and this is one of them. The room and facilities are excellent, the staff friendly, the Spa is fantastic, the food is good, we cannot praise this hotel enough.
We have stayed here a few times, and we love it!
Wow what a great stay!
We were lucky to stay at the hotel on a February special offer and we are so glad we did.
It was a present for my mums 60th birthday and the staff were so friendly. We were provided with a glass of bubbles each in the spa and even though it was February still managed to enjoy all the facilities.
The gym is a good start to the day, whilst on the smaller side it goes have all the equipment you need.
The indoor/outdoor pool was great and then having the different Jacuzzi, Sauna and relaxation areas meant that none of the areas ever felt busy.
Our offer included dinner and breakfasts and both the food and service was spectacular!!
We were able to order a starter, main and dessert and didn’t had to pay any additional costs - including a cheese board!
The room was one of the spa rooms overlooking out to the countryside. In the summer you can relax on the sun beds on your patio area.
The bathrooms were huge! Great showers and a roll top bath that has shutters into the main bedroom.
The fridge is stocked with water, soft drinks and juices and complimentary tea and coffee is available.
The only thing I would say is that the beds were not very comfy and the rooms could do with a little spruce up.
Overall though - it was an amazing stay and I would definitely recommend!!
Disabled access -
Personally I would not recommend the spa or rooms if you have a disability that affects you ability to walk around.
There are quite a few steps in and around the areas.
