I was really disappointed with my visit today. I have previously always loved the rising sun and it's views and decor. However, today we were really upset the service and the attitude of the older gentlemen strolling around, who I assume is the manager. We ordered the food for four adults and two children. Some of the food we paid for was not available and the manager was rather rude. He then bought two meals out and then after about 20 mins we had to ask for the other meals. There was no apologies, he was incredibly rude and came and just slammed the kids meals down at the end table and walked off, leaving the kids wondering what they had done wrong. He did even put them in their places. Sadly, I will not return and hopefully he will learn some manners/ customer service. The food isn't as good as it used to be.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.