Well there's definitely reasons KFC Wasaga ranks 51st in 58 restaurants here in Wasaga Beach. This location is one of the slower KFC's you'll experience due to consistent poor quality. How does KFC have poor quality? It's not the recipe which even this place can't screw up as these franchises, the product and the equipment they use are really a set it and forget it no brainer business and yet here they do. Why??? They are not busy enough so constantly have left over chicken from cooked batches during the day. They then take these cold pieces and throw them in the deep fryer with their French fries hours later and put 1 or 2 pieces on the bottom of their multi piece family packs, buckets, barrels etc. in the busier hours. This isn't a one off issue. Happens all the time and other friends we know have complained of the issue. I now ask when I order for all fresh chicken pieces and that has worked. This past week we pulled in and there were cars in line and people inside so assumed we'd just get fresh chicken so didn't ask. Big mistake!! When we got home there in the bottom of our 8 piece was one saw dust dry, very dark brown piece of petrified, re-fried chicken. It couldn't have looked or tasted worse. Pure garbage! My wife and I tried just a little piece of the skin and there was the clue, no taste of good ole Colonels chicken here but a piece of chicken that tasted like overcooked french fries. I called the store and confronted the manager and he reimbursed us for entire meal and apologized. It's obvious this isn't something you can blame the cook for as it happens consistently and has to be a policy of management and owners. Very very bad business indeed. What a shame! One last thing. Did you know that KFC cuts their breast in half and calls them rib pieces now except in buckets and barrells. Now you know why the breasts??? are so small and dried out on smaller orders. KFC, owner, management stop playing your customers for fools and give them the quality the Colonel demanded.
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