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2 - 7 of 132 reviews
Reviewed March 27, 2018

Quiero visitar otra vez!

Beautiful hotel in a good place in Caracas, very friendly staff, comfortable room and good breakfast. I stayed here in September last year and I want to come again soon.

Thank you for a nice place to stay.

Room Tip: I'm sure all rooms are good.
  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Cruiser403241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelContinenta... A, Gerente at Hotel Continental Altamira, responded to this reviewResponded April 30, 2018
Google Translation

Estimado Huésped.

Mucho sabemos agradecer sus comentarios, los cuales nos ayudan a mejorar cada día la calidad del servicio que prestamos.

Esperamos tenerle de vuelta, es para nosotros un placer poder servirle como usted merece.

Hotel Continental Altamira, Cerca de todo, Cerca de ti.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 24, 2018 via mobile

I highly recomend this hotel regarding everything: location, oversized rooms,nice small swimming pool with pool bar, very friendly proffessional stuff, very clean... in neighbourhood you have all best caracas restaurants

Stayed: February 2018, travelled as a couple
Thank ronimex i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 20, 2018

They are not helpful compared to other hotels in Caracas and Venezuela, in terms of making your stay, in a conflicted country like this, easier. We'd run out of the local currency, they weren't helpful at all. Not even to find a taxi. They didn't have laundry service available on any of the five days I stayed there and the bar closes early. Location is the best in the city though. Close to restaurants and night life in Caracas. Rooms are clean, hallways are not. They have recently renovated the hotel so, areas like the lobby, restaurant, the bar and the pool are really nice looking.

Room Tip: Go for a high floor. You'll have beatiful views of the city and you might get a visit from gorgeous tropical birds.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank mariotorrealba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 23, 2017 via mobile

I've been there for 2 weeks.
The hotel is clean and modern and the staff is really professional and friendly.
Especially the 2 girls on the front desk Michelle and Emma!
Nice area with a lot of restaurant just few minutes away!

Stayed: November 2017, travelled on business
Thank MaxBiscarini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelContinenta... A, Gerente at Hotel Continental Altamira, responded to this reviewResponded December 14, 2017

Good afternoon, I am very glad that you stay at our hotel was friendly and professional, hoping to see you soon.

Jorge J. Romero R.
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 13, 2016

We did a reservation by phone and they send us a confirmation by email with the price of two nights, when we arrived to check in as scheduled they charged us the total amount of the stay. first night was regular since the air conditioner didn't work and we couldn't sleep that night but we insisted the day after and they changed our room, while we were sleeping the second night the phone started ringing it was from the reception telling us that they undercharged us and we should go down to the lobby to pay for the difference, it was 10 pm, we told them to wait for the morning, then they called again at 11pm demanding the payment, completely harassing us from a mistake they made, they showed us their real unprofessional borderline delinquent side. It was awful, this is not a good hotel. Be aware

  • Stayed: June 2016, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Tomás G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelcontinental2017, Director de Recepción at Hotel Continental Altamira, responded to this reviewResponded June 9, 2017

Dear guest

Have a warm greeting of your Hotel Continental Altamira, Close to everything, Close to you!

We appreciate your valuable comments and the time you spent in giving us your opinion about the service provided during your stay, is a pleasure for us to take care of.

We apologize for the handling of the situation at that time. I wish we could have a second chance to show you that for us our reason for being is to continue working and improving permanently for all our guests and clients.

Sincerely;

Hermes Pérez
Reception Manager
Email: hermesperez@hotel-continental.org.ve

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