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Reviewed January 26, 2019

This Hotel/ restaurant stone and wood is very nice just to hang out in. No TVs in the rooms. sitting areas have fireplaces, but thy were reluctant to light them.
You have to park up near the road and walk down a stone walkway. If you have luggage
to stay the night I suggest calling the front desk so they can meet you to take luggage down to hotel. We did not stay here but they showed us the rooms.

Room tip: Lake view room or cabana.
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank BogotaJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 13, 2019 via mobile

This is a great hotel to visit in low occupancy seasons as it is when you can get the most of it. Staff is really welcoming and helpful, the food is ok, the rooms are spacious and comfortable, and the view has no pair. It truly is a place to visit.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank jpmejiacalle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 6, 2018 via mobile

We stayed for two nights in this hotel and our stay was very comfortable. Our package included breakfast and the breakfast was good too.
We booked a room with the view so we had a view of the lake and it was amazing to wake up to that view every morning.

We had some sandwiches and soups in the evening and they were okayish. I wasn’t too keen.

Both bedroom and bathroom can get very dark in the evenings as lights are not enough for the size of the rooms so may be they should fix this. Overall, I would say that bedrooms were clean and tidy.
Staff of this hotel is amazing and friendly. Meguel at the reception looked after us and made sure our stay was comfortable. Extremely friendly guy.

Date of stay: May 2018
Trip type: Travelled with friends
Thank Hafzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2018

Hotel perched on the side of a hill overlooking Laguna Tota, which is located in the green onion growing area of Colombia. The Lake is approximately 9000' above sea level, making the climb back up to the car parking area somewhat strenuous,especially when carrying luggage.

The area is known for fresh trout, which is available at the hotel restaurant, recommended is the Trucha a la Plancha, as the other varieties are somewhat inadequate versions of International favorites (Trucha a la Almondine, etc.)
The Sopa de la Cebolla was reasonably good, but was missing something, perhaps pepper ? (pepper use in Colombia is limited).

The hotel is not recommended for handicapped since there are many, many, steps down from the Parking Lot. As mentioned, carrying the luggage back up is somewhat strenuous and Senor Hands in Pants ( a young Lad who spends his time with his hands in his pants holding up the wall) does not appear to be too enthusiastic in helping (Note to Management - need to find someone more enthusiastic and with better people skills, e.g. asking guests whether they want drinks or a snack rather than just standing around)

Breakfast was included and consisted of Eggs al Gusto, Coffee, Juice and Bread. Surprisingly, a fruit plate (usually papaya) was not inclusive but cost extra.

Rooms are a bit tight for 3 person accommodation, decent beds, no TV, WiFi in the room was hit or miss, downstairs was much better (Note to Management-change the router password). Shower hot water is hit or miss when hotel is full. Soap was provided. Towels were sufficient.Bath light was in an odd location, to the side of the mirror, not conducive for spouse putting on makeup. Room housekeeping was ok.
Housekeeping in the common area downstairs was not up to snuff, there was sticky stuff on the small tables surrounded by the sheepskin covered chairs on consecutive days (a job for Senor H.I.P.).

At night, the downstairs common area reminds one of a medieval castle, dim lighting, stone walls and floors. All three separate common rooms have fireplaces to sit around. When a full fire is lit, very comfy.

Having visited 10 years ago, when the property was lush with plants, the current visit was disappointing in that the grounds lacked maintenance. There was also 'stuff' all over the place. Boards, an old tire down by the boat house, exposed retaining wall sacks that need to be covered up, walkways with crumbling bricks, etc. Was also surprised that over the last ten years nothing had been done with the area behind the main common area. This area is perfect for a glass conservatory (as long as windows can be opened) without taking away from the common area view. Or simply build a wooden pergola, hang fuchsia plants and fill with outdoor seating and patio heaters.

I would also recommend to management to have the guest sign for any food or drinks after being served to avoid any confusion as per what was consumed when checking out.

Unfortunately the nearest town, Aquitania, has little going for it and is not a tourist destination (which is a shame, with some imagination the town COULD be a destination, in fact, the whole area could be a hiker's dream). Further along from the town is a white beach on the lake, water was not as cold as last remembered. One can also hike a short ways on the left side of the beach (facing the water). Sogamoso is also not a tourist town, dirty, full of potholes. Nobsa, on the other hand, has a tourist area where they sell all sorts of wool items (blankets, poncho), but be careful, don't pay hand made prices for machine made.

Room tip: Lake view rooms are best
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Papito1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 11, 2017

Hotel with view over the lake of Tota. Since the arrival we got a nice welcome. We canelazo (brandy with agua de panela) around the central fireplace.

PROS:
- friendly and helpful staff
- we stayed in the cottage B, which has a fireplace which is lit in the evening.
- extremely clean.
- menu offered in the restaurant are varied, well prepared and delicious.
- Parking in the upper part of the hotel. You have to walk through the garden with the vegetation of the region.

CONS:
-the wifi signal is weak
-lack of TV in the rooms and outlets for electricity.

Special thanks to Francy, Julio, Ruth, Blanca were very friendly as all the employees of the hotel

Don't miss to see the spectacular night view of the stars in a cloudless sky.

Room tip: Cabana B next to main buiding
Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Rafael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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