Website and photos sure sell this location. We arrived in the midst of a fair amount of tension and unrest between management and staff and it reflected in our Bokissa experience. Don't get me wrong we enjoyed our 6 night stay:- the isolated location, the snorkelling, the coral, the beachfront location of the fare, relaxing under the huge shade trees, the limited number of guests, some of the meals, the couple massage, the helpfulness and friendliness of staff and making new friends but when the negatives affect your creature comforts the positives get outweighed.
The fare was old and run down. Housekeeping ensured cleanliness but the walls and floors were marked and stained, ensuite fixtures are well used and in need of modernising. The queen bed was firm and pillows thin. The aircon whilst we went knowing of its time restrictions, both it and the ceiling fan are excessively noisy so unless you have earplugs you want get any sleep if on during the night. Supplied bath linen was also well used, thin and in need of replacing. The fare could also benefit with fumigating as cockroaches were active at night.
The Continental Breakfast was disappointing, only two sort of fruit choices were the norm, some days only one, and on two days there was no fruit at all, one of the 3 cereal choices ran out (muesli) and was not restocked, fruit juice was limited to processed OJ and pineapple, only white bread supplied for toast. Lunch and evening meals were generous portions, well presented and tasty but their enjoyment was overshadowed by the large number of rats that were scampering around the dining and service area. Don't expect an abundance of "seafood", other than the one meal of lobster (which was sumptuous), the seafood is a single option of local fish served each night, in a different way (mornay, crumbed, whole, battered etc). No prawns, or large variety of seafood choices as marketed, and no theme nights. Make sure you bring some snacks/nibbles/biscuits as there is nothing supplied to have with a cuppa or if you get peckish between the 12md lunch service and 7pm evening meal.
We were unable to get Panadol or bandaids when we needed them, the bar ran out of Coke, Orange Juice and a number of spirits (limited the "cocktail" choices), so there could be a huge improvement in stock management processes. There were only 5 - 6 other couples on the island so it was not due to excess demand that supply was exhausted.
- Official Description (provided by the hotel):
- Bokissa Private Island Resort is a 30 minute fast boat ride from Luganville which is the main town in Espiritu Santo, Vanuatu. Bokissa is 16 absolute beachfront bungalows on a beautiful island of 175 acres of pristine beaches and tropical rainforest. Walk out of your bungalow onto the sand and into the water - straight off the beach snorkelling and just 10-20 minutes from world famous wreck and reef diving. Bokissa's tariff includes return airport transfers and all meals during your stay. ... more less
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- Also Known As:
- Bokissa Eco Island Hotel Espiritu Santo
- Bokissa Eco Island Santo
- Bokissa Private Island Resort Vanuatu/Espiritu Santo