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All reviews manager mr dal lake decent stay the hotel manager hotel is located excellent view cold weather memorable stay shanaz heater gondola gandola winter operative ski
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Reviewed June 8, 2017

We had booked this hotel online 3 months before online, Also called and confirmed the arrival one week prior. We went to Gulmarg around 9:30pm due to traffic in Srinagar.
By the time the room was already allocated to others. They tried us to shifting to a cheaper hotel, when we refused it they stopped responding. We were shivering in cold waiting for them, but the manger went and slept. Asked us to call the website or the company where we booked from.
Really a worst hotel, who didn't give a room even after paying entire money of around 40K for 5 rooms that too 3 months advance. Even the locals said that this is the worst hotel in entire Gulmarg. Never book this even they give for free. Do know how to respect customers.

  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank vijayrajbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeHotelSrinagar, Guest Relations Manager at Welcome Hotel Gulmarg, responded to this reviewResponded December 14, 2017

Dear Guest,

Greetings from Welcome Hotel Gulmarg. At the outset, We would like to thank you for sparing time and reviewing our property.We have made a note of your feedback.We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Kind regards,
Welcome Hotel Gulmarg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2017 via mobile

At an altitude of 7500+m above sea level , the facilities at the hotel are pretty good. Good electronic blankets were provided ! Food was just simple and plain but took a lot of time to prepare. Great view from the room! No hot water 24 hours which was annoying . Good wifi ! The manager Mr Shanaz was highly hospitable! A decent stay!

Stayed: June 2016, travelled with family
1  Thank SnehaS790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeHotelSrinagar, Guest Relations Manager at Welcome Hotel Gulmarg, responded to this reviewResponded December 14, 2017

Dear Guest,

Thank you for taking time out to write about your wonderful experience with us. We are glad to read that you liked our hotel and hospitality. Your positive comments are a great motivation for the team for whom such recognition serves as a tremendous source of encouragement.

We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward!. We are hoping you will choose to stay with us the next time you visit Gulmarg.

We request you to be in touch with us for ongoing and upcoming offers at our Hotel through our social media channels.

Warm Regards
Welcome Hotel Gulmarg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 29, 2017

I stayed in welcome hotel for one night while I was in Gulmarg.While the staff was courteous, rooms are very small and smelly.However the location was good with the great view of the green outfields just opposite hotel.
i Would rate as following for my experience :
-- Hotel rooms and cleanliness: 2.5 out of 5
-- Cost/value for money: 2 out of 5
-- Location: 4 out of 5
-- Hotel hospitality: 4 out of 5

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank abhishek j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeHotelSrinagar, Guest Relations Manager at Welcome Hotel Gulmarg, responded to this reviewResponded December 14, 2017

Dear Guest,

Greetings from Welcome Hotel Gulmarg. At the outset, We would like to thank you for sparing time and reviewing our property.We have made a note of your feedback.We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Kind regards,
Welcome Hotel Gulmarg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2017

Everything was grt, the location, heating, service(top notch),facilities.TV took a little time to get all the satellite channels.A very good stay. But as we were checking out, our breakfast bill was close to our room rent. I remember one toast (plain) cost us ONE USD! sould have inquired the price before hand.
One plus side, we checked out 2 hour later-for no charge, so cant really complaint.
Tips: Do not take the pony/or the sledge(winter time). USE google Map-there is a straight path leading towards the Gondola-No need to pay the locals. and Bargain Hard-the ski lesson I got down to 400 rp from 2500!

Room Tip: Corner rooms-3rd or 2nd floor. Will be little more clod, but great view. large too.
  • Stayed: February 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Panthokanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeHotelSrinagar, Guest Relations Manager at Welcome Hotel Gulmarg, responded to this reviewResponded December 14, 2017

Dear Guest,

Thank you for taking time out to write about your wonderful experience with us. We are glad to read that you liked our hotel and hospitality. Your positive comments are a great motivation for the team for whom such recognition serves as a tremendous source of encouragement.

We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward!. We are hoping you will choose to stay with us the next time you visit Gulmarg.

We request you to be in touch with us for ongoing and upcoming offers at our Hotel through our social media channels.

Warm Regards
Welcome Hotel Gulmarg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 24, 2017 via mobile

Amazing hotel, newly furnished rooms, delicious food, few minutes walk from Gondola.

Very warm & nice staff especially Mr. Shahnaz for his nice suggestions. No overcharging.

Felt a true hospitality.

Neat & clean car with professional driver.

Stayed: April 2017, travelled with family
Thank SatyaP11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WelcomeHotelSrinagar, Guest Relations Manager at Welcome Hotel Gulmarg, responded to this reviewResponded December 14, 2017

Dear Guest,

Thank you for taking time out to write about your wonderful experience with us. We are glad to read that you liked our hotel and hospitality. Your positive comments are a great motivation for the team for whom such recognition serves as a tremendous source of encouragement.

We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward!. We are hoping you will choose to stay with us the next time you visit Gulmarg.

We request you to be in touch with us for ongoing and upcoming offers at our Hotel through our social media channels.

Warm Regards
Welcome Hotel Gulmarg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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