It is a decent property, walking distance from the Gondola. The road leading to the hotel was littered with trash from the surrounding hotels and was certainly an eyesore.
Room service was terrible in the sense that it took a long time and thrice they served us the wrong order ! Food was mediocre and horribly expensive. Hotel seems to cater more to group tours (buffet food) so À la carte food takes ages to arrive at your table. To top it all, the hotel refused to accept credit card for food payments and when questioned, they had no definite answer as to why. There is no complimentary tea/coffee kettle in the rooms so one has to wait for room service in the morning for bed tea.
One does not need a guide in Gulmarg. Just make sure that you get to the gondola ticket counter by 9-9-30am (counter opens only by 10:15 or so) and be ahead in the que for ticket. You can also get an e-ticket through internet which needs to be validated at the counter. Gulmarg is walkable or you can take a horse. Be wary of unscrupulous guides. One really does not need them in Gulmarg.
- Official Description (provided by the hotel):
- Located in Idyllic surroundings amidst the beautiful valley of Gulmarg, is Heevan Retreat. En route to Khilanmarg and five minutes from where Gondola Cable Car Corporation begins, Heevan Retreat offers scintillating views of Affarvat range of Mountains. Hotel has 35 centrally heated deluxe rooms and suites. All the rooms are spacious, exclusively furnished and fitted with CCTVs. Besides, a multi-cuisine restaurant serves appetizing food catering to varied tastes. Hotel also has Business Centre, Shopping Arcade, Conference and Banquet Hall. Uninterrupted power supply and 24 hour room service ensures you a comfortable stay. ... more less
- Reservation Options:
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- Also Known As:
- Heevan Retreat Gulmarg Hotel Gulmarg
- Heevan Retreat Gulmarg Kashmir