Terrible from the start.
Arrived around 7:30pm. My son was hungry as he didn't like what we had for dinner. So when I got to the hotel, I asked the elderly man at the check-in counter about room service and he didn't understand me. The younger man did, but he said "I don't know". I gave him a chance to redeem himself and asked again. He replied "I don't know. Go to restaurant to find out". Terrible service! Can't he picked the phone up???????
So I went to the restaurant and couldn't find anybody. So I went up to my room to join my son and hubby.
Oh yes, the room that my SIL was assigned to had no bed and literally broken toilet. After much time, they were given another room.
The room. Great warm floor. Uncomfortable bed. Basic rusty bathroom. No free tea/coffee.
Anyway, I couldn't find any room service menu though there is supposed to be one. Went to reception again and was asked to go to the restaurant myself again.
Menu selection is bad!!!!! (oh yes there were people working this time). The guy handling the order and restaurant desk is friendly but almost zero English. But he was really nice to create a side dish for me (french fries) without having to order a main course. Menu selection is very poor. Considering they get busloads of tourists here stopping for a night, I don't see why they cannot expand on it. At least have brewed coffee/tea and fruits on the menu.
Breakfast selection very limited and just ok.
I would never want to stay in this place again.
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