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All reviews pool and jacuzzi on site restaurant decent hotel rooms are clean water pressure mini fridge shopping and restaurants english channels free wifi mayan museum basic room hot and cold water en route amenities cultura cons museo
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27 - 32 of 333 reviews
Reviewed January 9, 2017 via mobile

Spotlessly clean, very good restaurant, staff friendly and helpful, very secure. Wonderful place to stay in Chetumal. Two blocks to a fabulous Mayan museum, close to the beautiful esplanade. Have stayed here a couple of times and would do so again, happily.

Stayed: January 2017, travelled as a couple
1  Thank Ken Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 2, 2017 via mobile

Ladies and gentlemen. Back in the days we used to stay there several times. Now i still love this hotel. Clean rooms and best accomodations. This hotel is a success. Looking forward to stay there again soon.

Stayed: December 2016, travelled with family
1  Thank Allan Di Real M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 28, 2016

Hotel Los Cocos is centrally located with a nice garden and clean rooms. The porters work very quickly. The bathroom is down the hall in the room. However, the shower needs to be renewed and there are leaking taps. The breakfast is rather limited and there is no bar (closed at night).

  • Stayed: December 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Hubert645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 23, 2016 via mobile

We decided to visit again to this hotel as we really needed to get away. They advertised a special so we emailed them a reservation 10 times with no response. After our tenth they finally got back to us to say the upgraded us to a superior room for 150 pesos more with never responding to all the previous emails. The room was nice but we were laying on the bed and noticed that there were millions of real small ants we think. It was gross!! We moved to the other bed and kept feeling them on us but what could you do. We stayed as it was night already so we unpacked and we were tired but it was gross. I love this hotel but may start staying somewhere else on the next trip.
I am a regular guest here but they don't care really.

Stayed: October 2016, travelled as a couple
1  Thank kingman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 1, 2016 via mobile

Went with the family for a short holiday trip. From the front desk at arrival, cleaning crew, bartenders...entire staff; extremely helpful and friendly. They are at your service at all times. Clean and nice rooms, cold air conditioning, safe and very good amenities. I'll definitely be back at Hotel Los Cocos.

Stayed: September 2016, travelled with family
Thank Emeliano192795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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