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“Disappointment”
Review of Hotel Alegria

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Hotel Alegria
Ranked #9 of 19 Hotels in Cabarete
Reviewed 23 February 2010

Even though this is a late review, had to write this based on actual experience. As one reviewer said, we also had a dingy room. The small kitchenett had damaged, worn teflon pans, corroded coffee maker and fungal growth on the cutting board. One sauce pan was good enough to boil water in. The bed's mattress sank in the middle so if you wanted to see TV (located on the wall), both of us would collide together. Sometimes after a serious rainfall, the bathroom water would run light brown/rust in color. At night across from our bldg, a loud gang of young men rooming in Alegria made some of our nights miserable with 2-3:00am drunken conversations. Maid service was reliable & friendly, but the owner was not exactly a welcoming, warm person. If I was the owner, I would make sure that every room had clean, workable utensils/pots & pans, and not wait till a complaint was issued.

  • Stayed: February 2009, travelled as a couple
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3  Thank global087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlegriaOwner, Owner at Hotel Alegria, responded to this reviewResponded 28 February 2010

We welcome feedback from guests that can help us maintain quality service. But it is hard for us to understand what would prompt a genuine reviewer with legitimate complaints to say nothing to staff while staying at the hotel and then wait a year after their stay before posting their one and only Tripadvisor review.

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104 - 110 of 199 reviews

Reviewed 20 February 2010

We stayed for a week in Feb and had a lovely time. The owners are friendly and the hotel is stumbling distance from the beach.

Recommended.

  • Stayed: February 2010, travelled as a couple
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Thank rogrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2010

As soon as you arrive at the front gate, you are in the beautiful outdoor lounge and veranda style restaurant where you will spend many enjoyable hours. The gracious owners and staff make you feel at home immediately. The beach is steps away and when you want a quiet respite, the rooftop patio is a great place to take a nap or read a book. The restaurant is outstanding and a wonderful value. The restaurant is tucked away from the other beachfront ones, but do yourself a favor and find it! The food is created with such loving care that you will want to try every selection on the menu. I'm a light sleeper, but I slept so well there with the balcony doors open because of the quiet location. It is close enough to the center of town to be able to walk there, but far enough away to be quiet for sleeping. A very enjoyable week!

  • Stayed: December 2009, travelled with family
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Thank Julia_32WashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2010

This is a small family run hotel on Cabarete beach. The fact that it's a owner operated is important as everything works and you can always sort things which are not right. This is not a massive 5 star operation but it has everything you may need on a holiday: a room with en-suite bathroom, hot water, fridge, air conditioning (ask for a room which has it), hair dryer, tv, beach chairs etc. The hotel is probably 400 meters from the main group of restaurants but this is actually a plus as it's away from the road (Cabarete is a one-road village) in a quiet location.
All the main wind/kite surfing operations are easily accessible, just a 5 minute walk away.

  • Stayed: January 2010, travelled as a couple
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Thank whatzisname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2010

I recently stayed at Hotel Alegria for a week, and I had a great time. With so much to do in Cabarete, it was really nice to find such a helpful, friendly staff to answer questions and give suggestions. The hotel is tucked away on a cozy side street, which is terrific because it’s far enough from the congestion and overbearing loud music pumping from the middle of the beach, yet close enough where it’s just a quick walk when you want to get there. The rooms are clean and comfortable, and I had easy access to the internet in the lobby. My room had a cool terrace with a nice private feel, facing the water. I would recommend this place to anyone going to Cabarate, and I look forward to returning soon.

  • Stayed: January 2010, travelled with friends
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Thank DHawaii42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2010

The room was O.k. simple, no frills. My ocean view was not much of a view. The hot tub was nice. All my cash got taken out of my wallet that was locked up in the wall safe in the room. They left the wallet with the safe door open, left the credit cards etc.Whoever did it did lock the door behind them when thay left. The owner replaced the money, but wow, the trust was gone. I have a feeling that has happened before.

  • Stayed: January 2010, travelled on business
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Thank mmjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlegriaOwner, Owner at Hotel Alegria, responded to this reviewResponded 27 January 2010

Actually we have an excellent security record. The safes are completely reliable, when they are closed and locked. As the guest was informed, he had put so much stuff in the safe the door wouldn't close. Despite this factor, we chose to keep the guest happy by restituting the small sum of money he reported to be missing. We regret that neither the explanation nor the restitution were sufficient to satisfy the guest.

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Reviewed 18 January 2010

This hotel is in a good location if you want to be on the main cabarete strip - it is minutes from the beach, but away from bars etc so therefore quiet. Rooms are clean and the local staff are very friendly and speak excellent english.
However, I would certainly not describe the hotel as being charming. Its website shows the rooms as being much nicer than they really are - in reality they are very cheaply decorated and definitely do not feel homely. The gym is in a terrible state - all the equipment is rusting badly. I have never seen anyone use it, or the roof jacuzzi which is basically a plastic tub filled with heavily chlorinated water.
The management was helpful in email correspondence before I arrived, but are not exactly friendly in person. They are not unfriendly - they just seem disinterested and don't go out of their way to make you feel welcome. They are certainly not as friendly as their bubbly website suggests!
Finally, ocean view room absolutely does not have an ocean view unless you count the very tiny patch that can be seen through trees. I have attached some pictures. In the one with the trees, the bright patch in the middle is the 'ocean view'. You can see from the other two pictures that the room is basically a bit dingy. The TV is very old and temperamental but does work.
In summary - if you're on a budget this is decent enough and is in a good location and clean which are the most important things. But don't expect it to be nice, charming or romantic!

  • Stayed: December 2009, travelled as a couple
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1  Thank coatgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alegria

Address: Callejon de los Perez s/n | Between Velero and Sans Souci, Cabarete 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Cabarete
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#1 Best Value Hotel in Cabarete
#7 On the Beach Hotel in Cabarete
Price Range: $39 - $93 (Based on Average Rates for a Standard Room)
Number of rooms: 14
Official Description (provided by the hotel):
Centrally located family-run hotel with ideal beach location, ocean-view rooms, studios with kitchenettes, two-bedroom apartment, rooftop terraza with Jacuzzi, 24-hour front desk, great atmosphere and prices. All rooms have refrigerators, cable TV, free safes and free Wi-Fi Internet. Select rooms with A/C. Biggest grocery store in town and bank ATM just steps away. ... more   less 
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Also Known As:
Alegria Hotel Cabarete
Hotel Alegria Cabarete, Dominican Republic

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