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Reviews (938)
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantroyal villassri trangprivate poolindoor bathbaobiggest beddirector of operationsandaman sea
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643 - 648 of 938 reviews
Reviewed March 9, 2012

WOW!Adorable views and landscapes makes this hotel a palace.Very friendly staff.Giant
swimming pool, spa, gym are things that give you sweet moments visiting this hotel.You
don't even need to walk! Small cars can take you anywhere you want!But beach is the main
problem of this hotel.
I'll recomend this hotel to my friends.

  • Stayed: March 2012, travelled with family
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Thank danila d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 9, 2012

We spent 6 day here and had a wonderful time. Joy our butler went above and beyond! Happy hour during the afternoon at the pool was great! Food was wonderful! We wanted some local oysters and they provided for us! Do take the cooking class as they take you to the local market to shop, the teach you how to cook in their kitchen!! What a great resort! The pool overlooking the ocean is spectacular! Take a boat to the island and spend the day at the beach as the beach at the resort is not the best to swim in. The room was very nice....but the bed, wow the bed. HUGE!!!! It was like 2 king beds pushed together but it was one mattress! The details at the resort were spot on! My friend and i both got a bit sick after eating in the town... but the staff came to the rescue and brought us food to make us feel better. Thank you to the staff! Could not have asked for a nicer trip!

  • Stayed: April 2011, travelled with friends
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Thank cdsward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 1, 2012

Quiet, beautiful paradise on earth. Very tranquil, private and relaxed. Impeccable service and high quality of food.
The architecture and quality of design is marvelous. Best ever experienced!

  • Stayed: February 2012, travelled as a couple
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Thank vonahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 29, 2012

First time staying at the Ritz Carlton Phulay Bay was during our wedding venue scouting trip 8 months before our wedding. I remember my wife being speechless and completely astonished by the architecture, scenery and how nice the villas were. The first impression the grand entrance left, was only the start. When we arrived at our villa, my wife fell in love with the spacious bed, the lavish tubs (inside & outdoor) for romantic baths and the two walking closets. And the private pool infront of the villa was exactly what we needed after the flight. We then checked out the rest of the resort, which entailed sipping cocktails at the beach bar during sunset and having a private tasting dinner infront overlooking the beach. Having left a mesmerising impression - needless to say, it was an easy choice selecting the Ritz as our wedding venue.

Over the following months we were in constant contact with the various managers trashing out the minute details a wedding demands. One of the problems we had was choosing from the many options, which were on offer. It seemed everything was possible. (ofcourse at a price) We wanted lanterns to be lit on the beach - done. We wanted a fire dance show - done. We wanted a baby elephant onsite - done. We wanted to have our afterparty at a villa with a serviced bar - done.

During the wedding every Villa was assigned a "butler" and apart from their amazing buggy driving skills, they could not have been more attentive, helpful and accommodating. There was so much going on during our wedding that they started reading our minds in terms of what we needed. They really took off alot of the stress from our shoulders. There were occasions where I would call our butler and ask her to pick up flowers, leave a message with my parents and check if my brother had arrived and the response I would get was "flowers are already with my wife, brother arrived 30min ago and am heading to your parents now".

Being of Chinese origin, food at a wedding is considered one of - if not the most important aspect of a wedding. Our chef understood and we were able to design the evening course with recommendations from our chef. It did not disappoint my mom's very high expectations.

Ofcourse we had minor hickups during the wedding. Which wedding doesn't? The impressive thing was that management was constantly nearby to address the issue. It didn't matter if it was the last min change of the cocktails or spending up the courses sothat we could get out onto the beach to light the lanterns before the winds change.

In summary, it was nothing less than an unforgettable magical wedding. Not only was the property one of a kind in the world, it was complimented with a very attentive management, first class personal butler service and food served of the highest quality.

Room Tip: Reserve villas are the best....
  • Stayed: December 2011, travelled with family
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1  Thank Sycom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 27, 2012

This is an amazing property! We were in a Royal Beach Villa, and it was amazing! The property is large, but you rarely see other people. We went with our 4 year old son and he had a blast. The food is good, our butler took care of all our needs, and the private beach is breath-taking. Make sure to get some bread from breakfast to take to feed the fish. Our butler, David, seemed to predict our every need, and was always ready and available to help us. It's pricey, that's for sure, but worth it for a special occasion.

  • Stayed: June 2011, travelled with family
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1  Thank Mojo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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