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Reviewed April 9, 2017 via mobile

Exceptional hotel - great food - Fantastic Pools and lots to pick from!

However this hotel is really made by its staff - from the reception to the cleaners they all are fantastic! The entertainment staff around the pools are brilliant! A special shout out to jhony bravo who has fantastic energy and is BRILLIANT with the all the guests!

We will certainly be back again!!

Stayed: April 2017, travelled as a couple
2  Thank Matt32123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa, responded to this reviewResponded April 10, 2017

Dear Matt32123,

Thank you very much for sharing a positive review regarding Grand Palladium Bávaro Suites Resort & Spa, it pleased us greatly that it has been a memorable one.

I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have passed your kindly words to the whole team and we hope to have the opportunity to welcome you once again very soon.

Best regards,

S. Florian.
Hospitality Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 9, 2017 via mobile

The staff were very friendly. Everyone was very accommodating. The beach is amazing and the trip was awesome. Would definitely come back to the D.R and the Grand Pallidium for another trip.

A special shout out to Miriam guest services and Geovanny vacation club. They made the trip even better with their unmatched hospitality and customer service.

Stayed: April 2017, travelled with friends
Thank cole e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa, responded to this reviewResponded April 10, 2017

Dear Cole,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that everything was perfect during your stay and that we managed to meet your expectations at Grand Palladium Bávaro Suites Resort & Spa.

The recognition that you make to the brilliant performance of our staff Miriam and Geovanny is as valuable to them as to the management of our hotel, so we will not miss the opportunity to give them the recognition they deserve.

Thank you again for your great review, we hope that you come back and enjoy once again of all our services!

Best regards,

S. Florian
Hospitality Manager

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Reviewed April 7, 2017 via mobile

Miriam has been a very helpful person, to our vacation at the Palladium Bavaro resort. She shown that she truly care about the vacationers and their concerns. I got off to a bad start when I arrived, but because of this young lady (Miriam ) she helped me over come my disappointment at the beginning with my room arrangements. Now, i am having a great time and lots of fun. because of Miriam.

Stayed: April 2017, travelled as a couple
Thank Glenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa, responded to this reviewResponded April 8, 2017

Dear Glenn H,

First of all, thanks a lot by choosing our Grand Palladium Bávaro Suites Resort & Spa as your preferred destination, as well as by the precious time you have taken to post your review.

Your compliments will be gladly transmitted to Miriam as well as to our Managing Team.

We also take advantage of this opportunity to invite you once again to discover the tropical colors of the Caribbean in an exceptional luxurious setting, relax on the beach and let yourself be pampered by our specialists of wellness.

We hope to be your home for a next visit to Punta Cana.

Sachenca N.
Hospitality Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2017 via mobile

Grand Palladium Punta Cana was the first Caribbean all-inclusive resort vacation I've taken, and it was an utterly beautiful experience from the beaches, to the dining, to the after-hours entertainment in the hotel lobbies. Friendly staff and employees, everyone was extremely helpful and suited our needs animation Mami boy, jhony bravo and Miriam concierge so nice...

Stayed: April 2017, travelled with friends
2  Thank ltdaigle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa, responded to this reviewResponded April 8, 2017

Dear ltdaigle16,

First of all, we would like to thank you for your preference in selecting our Grand Palladium Bávaro Suites Resort & Spa as your vacation destination, as well as by letting us know about your recent experience.

It is truly a pleasure for us to confirm that you enjoyed your stay with us and we have surpassed all your expectations. We appreciate your compliments to our staff, as it is due to their dedication we can accomplish our goal, which is the total satisfaction of our guests.

We also would like to have the opportunity to serve you in the future to offer you another memorable stay.

Warm Regards,

Sachenca N.
Hospitality Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2017 via mobile

"Gasoline" - one of the people of palladium team members was fantastic. The kids loved him! He was located at the Bavaro pool and did a great job with the kids.

He was the highlight of the resort - making up for fair to poor food and lack of children's activities.

Stayed: April 2017, travelled with family
1  Thank Jeremy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Bavaro Suites Resort & Spa, responded to this reviewResponded April 8, 2017

Dear Jeremy P,

Thank you very much by sharing your so kind feedback through TripAdvisor to travelers around the world. It pleased us greatly to host you during the experience you have lived in our Grand Palladium Bávaro Suites Resort & Spa and we are also glad that you have experienced a relaxing stay due to the excellent services provided our attentive staff.

We thank again and hope to have the opportunity to host you again in the future.

Sincerely,

Sachenca N.
Hospitality Coordinator

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