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“Best Lodging deal in Arkansas”

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Queen Wilhelmina Lodge
Ranked #1 of 5 Hotels in Mena
Certificate of Excellence
Mena, Arkansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best Lodging deal in Arkansas”
5 of 5 bubbles Reviewed 14 July 2011

I celebrated my 25th wedding anniversary here. Everything was superb. Clean rooms, soft beds and a great restaurant with an awesome view. You would have to fork out at least 3 Franklins for similar accommodations elsewhere in the country.

  • Stayed August 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank fudecritik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
    82
    41
    21
    5
    5
See reviews for
29
92
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Garland, Texas
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 8 July 2011

When we arrived, we were told that the air conditioning in our room wasn't working properly and wouldn't cool below 72 and the lodge was full. We told them we would try and make it work. We were in the middle of no where on a holiday weekend. The room was 78 degrees and climbing ( it was close to a 100 outside, even on the mountain). We went back to the front desk and they got us a room with two beds instead of the king we had reserved. We also had to move to another room the next day. Both of the rooms were on the backside without the view of the "view" in front. The view of the valley is stunning. The lodge is way up on a mountain and it looks like you can see forever. Just amazing. It made the whole trip worth while. The rooms are kind of old and shabby, we saw three. They need new linens, towels and such. The restaurant was better than I thought it would be, even though the buffets were nauseating to look at. The park is also fun, we loved the miniature train ride and the tour of the Wonder House. The Park Ranger who did the Wonderhouse tour was great, very informative and patient with a super obnoxious kid. The good news is they are closing the lodge in December for a 15 month complete renovation. I really hope they build a place worthy of the gorgeous view.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank TimTheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaPlace, Louisiana
Level Contributor
277 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 10 April 2011

Mostly, our stay at Queen Wilhelmina Lodge was good. However, there were a couple of minor irritants and one huge inconvenience that I was told could not be addressed because the manager was off sick. We stayed three nights, but I was never told if he came back while I was there.
When we entered Room 201 I noticed there were only one rocking chair in the room, when two were specified in the Lodge’s online description of the room. I called downstairs and was told not every king room had two chairs. I said I need two and was told that we couldn’t be given two, but they could send up a folding chair. Someone brought us a padded chair from the conference room, which is much better than a folding chair, but not a rocker.
It was inconvenient trying to use the non-moving chair at the desk and impossible for me to read in bed because there was neither night table nor lamp on my side of the bed.
Looking at other king rooms I saw that those with rockers DID have two rocking chairs, plus a desk chair and there were two night tables with lamps and even floor lamps—yet I was paying the same price for pitiful Room 201 as others were paying for a full complement of furniture. Were we, as it seems, stuck in a room that is cannibalized when something breaks in other rooms? Had I been told on check –in that the room was substandard I would not have accepted the rate, and probably not the room as it was.
The other big draw back was the linens reeked of fabric softener. I suspect from the feel and scent that they use dryer sheets. I was aware of the scent our entire stay and covered the pillow each night with clothing since there was nothing I could do about the way laundry is done there.
On the last day of our stay when brushing my teeth and raising the glass to my mouth, I noticed something on the rim, and then a small spot on side of the glass. They looked like liquid make-up. I don’t wear make-up. The room was otherwise clean. We had no real glasses on the first day, only plastic.
The bed was comfortable. The peephole was too high for me to see out. The food in the restaurant okay, but the wait staff was fantastic.
The Park Rangers were great. We enjoyed the talks and walks.
The furnishings were adequate, but not as promised on their website. When I stay three nights in a room, I expect it to be as comfortable when I’m awake as well as when sleeping.

Room Tip: Tell them you will not accept room 201.
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank grip652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
155 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 31 December 2010

This lodge is in extreme need of refurbishing. The linens, pillows, carpets, baths, and mattresses are well worn and need to be replaced. The bathroom was in extremely poor condition. The state of Arkansas should close this lodge and do a complete remodel. The accommodations are not worth the price.

I would encourage a day trip here, as the view is great and the history of the lodge is interesting. However, I would recommend lodging somewhere else. I gave this lodge a "2", one for the friendly staff and one for the wonderful view.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HotDogChamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McKinney, Texas, USA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 25 October 2010

Queen Wilhelmina was the 2nd of three state lodges my wife and I visited in Early October. The drive up to the lodge was pretty quick, but when we got there things where just a little lacking. Overall I still think it was a good stop, but not necessarily one that stands out or is something you would plan a trip around...

Driving up, we first noticed the little working railroad train and the fullsize train engine on display near the entrance. Heading up to the lodge revealed a spectacular view. This place is on top of a mountain and has a very nice view of the surrounding valley and hills.

We got unpacked and checked out the room. One tip is that the loading zone is on opposite side of the revolving door. I found that out after negotiating 3 large suitcases through the revolving door. Our room was on the ground floor with a King bed. The room was nicely appointed, but did show it's age. It reminded me of my grandmothers. Expect all lighting from lamps, and a few attempts to figure out which switches activate which outlets. Everything is well maintained and clean, but clearly not new. Overall we didn't have any complaints, just don't go in with super high expectations.

The ice cream shop also will sell you rounds of minigolf or a ticket for the mini railroad. Definitely for the kids, but we did have fun on the railroard. It's a great start to get your bearings on the park, but not much else. I'm sure kids would have a blast, but just a novelty for adults.

The ice cream shop / diner was currently up for sale. They didn't seem to have alot of variety to offer (only two flavors of ice cream available when we went), but it is a good place to grab a coffee, coke or candy bar.

With a few hours to spare, my wife and I took the Lover's leap trail. This was a pretty neat and short hike, but it does have a few sections that are quite difficult for the less experienced. A hiking pole made it easier. The lover's leap lookout is a decked overlook that branches off (briefly) from the trail. Some walked right by, missing the whole purpose for the trail! Continue taking the trail as it loops around to the front of the lodge. You can join the Ouachita trail (225 miles) from here.

Two items we didn't have time for were the wonder house tour and the old lodge resevoir trail. The wonder house is an old vacation home/cabin with a very unique layout. Check in advance for tour times as it was closed when we visited this lodge!

The lodge restarant was a tad underwhelming. There was an offered buffet but we opted for the chicken fried steak and the peppercorn sirloin steak. The food was pretty good, but nothing exemplary. Remember this is a state park lodge, not a 4 star restarant with an executive chef. Just good ole comfort food, and lots of it! We skipped breakfast so that we could make an early appointment, but the buffet looked and smelled good.

All wait staff and lodge personnal were great! Absolutely no complaints there.


So overall, I probably won't stay here again unless it is a logical stopping point towards my ultimate desination. Don't get me wrong, we enjoyed our stay, and the value was quite good. But families with little ones would probably get bored with more than a 1 day and night stay.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank GhostMnemonic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Texas
Level Contributor
147 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 30 August 2010

NIce and friendly staff. Very helpful staff. Loved the room. Not bad accomodations for a state park and the riding in the area was awesome. We definitely will do this again. Restaurant on the premises was very good.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank riderlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benton
1 review
5 of 5 bubbles Reviewed 23 August 2010

Loved it!!!
the view is spectacular, the people are very friendly....
great family atmosphere
saw my first bear, very exciting!!
we certainly didn't have any "bed bugs"

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charvell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen Wilhelmina Lodge

Property: Queen Wilhelmina Lodge
Address: 3877 Highway 88 W, Queen Wilhelmina State Park, Mena, AR 71953-8317
Region: United States > Arkansas > Mena
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Mena
Number of rooms: 40
Official Description (provided by the hotel):
Queen Wilhelmina State Park Lodge on 2,681-foot Rich Mountain, Arkansas’s second highest peak, reopened on July 1, 2015, following renovation. The lodge features all new windows that will be larger to frame the views from Rich Mountain of the surrounding Ouachita Mountains. Our visitors can enjoy the more wide open views from all the lodge’s public rooms, including the restaurant and all the guest rooms. The exterior of the lodge features shingles and stonework. The lodge was expanded from 25,881 square feet to 37,029 square feet to include the addition of a new hearth room with wood-burning fireplace, two additional guest rooms increasing the total to 40, and more space within all the rooms. Two guest rooms on each floor at the west end include gas fireplaces and spa tubs. Three are barrier-free to meet the needs of visitors with disabilities. They include Queen, King, King with spa tub and gas fireplace, and King Suite choices. The upstairs meeting facility increased in size and includes a balcony overlooking the south view from the mountain. Public restrooms are located nearby. An elevator was added to the lodge, as well as more stairwells. A wrap-around porch on the building’s south side will provide visitors with comfortable outdoor space. A new porch was added at the west end. And a new fire protection system covers the entire building. Other improvements include a new energy efficient heating and air-conditioning system, energy saving lighting throughout, solar hot water, and other such features. A new laundry will serve the housekeeping staff. Queen Wilhelmina State Park is one of the 52 state parks administered by the State Parks Division of the Arkansas Department of Parks and Tourism. In addition to the lodge, the 460-acre park includes a campground with 41 campsites and a bathhouse; picnic areas; trails; and a seasonal miniature train and mini-golf course. Park interpretive programs highlight Rich Mountain’s fauna and unique flora. The park is on Ark. 88 (Talimena National Scenic Byway) 13 miles west of Mena. [For an alternate route from Mena or during inclement weather, go six miles north on U.S. 71, then travel nine miles west on U.S. 270, then go two miles south up Ark. 272.] ... more   less 
Also Known As:
Queen Wilhelmina Hotel Mena

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