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1 - 6 of 91 reviews
Reviewed April 5, 2017

Beware of this hotel and the hosts! I have booked through booking 3 nights and from the reviews it seemed ok.
Once i got there it was a nightmare: super dirty the room, the bathroom and the kitchen was a nightmare! You couldn t even cook properly as there was a mess everywhere. The receptionist didn t understand a word of english, very rude and not helpful at all.
I am not english, but from such a turistic place you lind of expect a few words of english from hotel staff. I have decided to stay just one night instead of three and immediately informed one of the staff, who confirmed me there was no problem.
The day after at the check out they stormed at me saying that i couldn't cancel it in advance and even denying what was agreed the day before. They even called the owner and he said to me in a very rude way that "they are different, they are cchilean and things are done their own way".
He couldn t care less if i wanted to leave earlier, that he would have charged me the full amount anyway as they had my credit card details.
Believe it or not, i had to pay the full amount ad once i have tried to log in to booking to give them a bad review, they cancelled my booking! They pretended i did a no show!This is not the smart way to get tourists on your way guys!!!!!!!!!!

Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank sarettasupertramp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 9, 2016 via mobile

I stayed there for a night. They room I got was clean, the only thing to comments is that the ceilings were very low specially in the bathroom so It was a bit uncomfortable for a tall guy like me.

My room was facing the main road and it was quite noisy at night (Saturday night) with high music till late after midnight...
They offer free parking at a fenced area two blocks away from the hotel.

Date of stay: March 2016
Trip type: Travelled solo
Thank dbdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 7, 2015

This is a first floor hotel in central Ancud on Chiloe Island, Southern Chile. The small rooms are cosy, heated and have comfortable beds. Hot water in the en-suite shower rooms. Its a clean and friendly place to stay and close to amenities. Free secure parking is available nearby. Good breakfasts are served in a room at the back with a view over the town.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2015

The rooms in the Hotel Ancud are cosy and warm - just what you need in September in Chiloe! The staff are very friendly and helpful, and the breakfast is good. It's nice and quiet and within easy reach of everything. Very clean and a real find. Would definitely return - in fact we did, after a night 'down south'! Very comfortable beds, too.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 14, 2015

"Diamond in the rough", an American expression for this is a FIND! Don't even think of looking at another lodging before you check this property out.

Detail, detail, detail, this one has it. Nice towels, lots of electrical plugs, great bed and bedding, super fast internet and TV with tons of channels (including English), heaters everywhere (including an extra one in the bathroom), lots of hot water, great lighting, super super clean, incredibly organized, super breakfast and a totally open kitchen for your convenience to leave food and use anytime, and on and on. Modest size rooms but more than adequate and very quiet.

What's NOT to like. Good pricing, great location, half block from plaza, 5 min walk from Cruz del Sur bus terminal, mercados with tons of seafood and other restaurants everywhere.

If you're a tall guy watch out for the modest ceiling height. I'm sure a great advantage in the winter to keep things warm.

Super friendly staff and owner. Entrance is inside a mini mall but still easy to locate.

And, no I'm not the owner (he does speak English though). Just a world traveler with 125+ reviews, believe me check this place out if you find yourself in Ancud Chile.

I will admit one bias...my wife is Chilean :).

Room tip: Room #14, at end of hallway. Close to road, but minimal traffic noise, good size with tree outside window to give the room a wonderful vibe.
Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank financecounselor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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