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“Stingy managed - cheapest food offered”
Review of Hotel Hermes

Hotel Hermes
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Hotel Hermes
Ranked #39 of 96 Hotels in Bansko
Reviewed 1 March 2017 via mobile

Rooms not bad. Hence spa center almost unexciting. There is a sauna, Turkish bath and jacuzzi exist but without proper changing room or shower which makes using the spa facilities awkward and unpleasant hence these facilities are too small for the number of visitors. Worst of all is the food offered. It is obvious they use cheapest possible food available on the market. Artificial cheese and margarine as example. Only good thing is there is no internet , actually you have to pay for internet connection so you will not spend too much time online.

Stayed: February 2017, travelled with friends
1  Thank zZage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 9 of 11 reviews

Reviewed 20 February 2017

It is between an average & low class hotel. We had vouchers for 19 EURO per person per night + breakfast and for that price the hotel is OK.
The hotel has the image and outer appearance of a "soc" hotel :) elevators and lobby bar are old, rooms are spacious but old.
A great minus is that the heating is working 2 hours and 2 hours is off, so you have heating from 20h until 22h, then from 22h until 24h the rooms don't have heating which is awful. This is the scheme for heating for the whole day.
Sheets on beds are relatevely good, towels in the bathroom are also average clean. When you take a shower, half of bathroom is full of water and there is no way for it to drain. There is enough hot water.
The spa center has only steam room & sauna, and 1 small jakuzzi.
The breakfast is good.
The hotel is 15 minutes walking from the beginning of central street, near to clubs, restaurants & so on.
There are open spaces for cars, the indoor parking is 5 BGN per night.

Room Tip: rooms 206 & 207 are far away from the others & are quieter
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  • Stayed: February 2017, travelled with friends
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Thank anonymous a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

The staff is professional. The room is confortable and clean.Very good price. For this price, you received a good service.The Lobby Bar have good prices. Pool table in the lobby. Good food for breakfast. I had some expectations when i booked and they were all met. I recommend this hotel.

  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
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Thank Biljan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2017

Very nice, quiet and warm hotel. The rooms are large and renovated. Delicious food, a lobby bar with games and billiards. There are Turkish coffee and hookah. The spa is nice with a variety of relaxing massages. The staff is professional and can help you for everything. A free shuttle lift. We will get back there for holidays and skiing. We like the hotel and Bansko.

Room Tip: Suites and penthouses are gorgeous. Have a nice mountain views.
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  • Stayed: January 2017, travelled with family
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Thank niksan7773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

The Staff is very kind,young people who want to work.The room was big but unfortunatelly the bed had a problem,human fault.The personnel didnt rotate the mattress from Summer to Winter and we really had a nonsleeping night.But after that the sleeping wasnt also not so well because the heating,it was too hot and you cant adjust it nowhere.Also staffs hand where tied.The breakfast was average,better miss it and sleep longer in the bad.
The Lobby Bar have good prices.

Room Tip: Very important not to be too hot,you will not sleep...thats for sure.
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  • Stayed: January 2014, travelled with family
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1  Thank Danny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2013

Away from the center, away from the ski centers, but a peaceful place for a good rest. Food is average, but the room is confortable and clean. Very good price. For this price, you received a good service.

  • Stayed: February 2013, travelled with friends
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Thank VeioletaViki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2013

I don't agree with other reviews.
I have really nice experience. Rooms ware hot and they were cleaned every day. About food, we have only breakfast and it was OK.
I think that this hotel is the best choice (for the price), that anyone can find.
The staff was kind, friendly and always with smile, but I can agree with other that the staff was not so helpful.

  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank EliBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hermes

Address: 5 Ivan Belejkov Str, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 96 Hotels in Bansko
Price Range: $44 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hermes 3*
Number of rooms: 30
Official Description (provided by the hotel):
All units in this elegant and nicely decorated accommodation feature wooden parquet floors, air conditioning, seating area with a sofa and a TV with satellite channels. On site there is free of charge ski storage and fitness centre. There is a parking area for 35 cars and free shuttle to the ski lift. There are also spa services like sauna, steam bath and hot tub, which are free of charge. ... more   less 
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