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“Great hotel, great value” 5 of 5 bubbles
Review of Holiday Inn & Suites Rogers - Pinnacle Hills

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Holiday Inn & Suites Rogers - Pinnacle Hills
Ranked #11 of 21 Hotels in Rogers
Certificate of Excellence
Orlando
Level Contributor
296 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Great hotel, great value”
5 of 5 bubbles Reviewed 27 March 2012

This is a new hotel. Great rooms, great service. Best Holiday Inn I have ever seen.

Room Tip: Great hotel
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Floridagator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
    40
    38
    26
    8
    4
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Greenville, South Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 February 2012

I am in this area 4 - 5 times a year on business and usually stay at the Staybirdge suites, next door, but decided to give the Holiday Inn Hotel Rogers a try.
Checking in was a breeze, nice friendly staff. The room was very clean, spacious and well equipped.
I am a runner, well jogger, so I checked out the gym area. Its ok but nothing special. I did find a VERY nice paved trail just across the street it the entrance way to the main trail. I am not sure how far it goes but nice.
Anyway, the hotel, was good but the bar / restaurant leaves MUCH to be desired. The bartender, very young woman doesn’t have a clue. I asked for a simple rum & coke, she asked how much rum. Then filled a large glass with coke then added two ice cubes and a thimble of rum. Needless to say, I asked for someone else to make mine. This hotel is in a dry county so alcohol taxes are 25%. They consider all restaurant private clubs, you have to sign in to dine, this gets around the law.
All in all, yes I would stay here again and will my next trip.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alma, Arkansas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 February 2012

We were traveling with three small kids, so we chose a room at this hotel just because they listed an indoor pool as one of their amenities. Unfortunately, they never told us that they didn't actually have a working indoor pool. They didn't tell us upon booking or while we were checking in, they didn't tell us when we went back down stairs to reserve another room for family members who were meeting us in town. They only told us that the pool wasn't working after the kids had put on their swim suits and we had walked down stairs to ask what the pool hours were. The manager acted like it was't a big deal, and that we shouldn't be bothered that no one had mentioned that the indoor pool wasn't working and they didn't know if or when it might be ever be working again. My husband, the kids, and I were not happy. Needless to say the kids were really disappointed. There were plenty of other similar hotels nearby, for the same price, with indoor pools, and I'm sure that one of them was more than likely working. Other than that, the hotel is clean, the staff are friendly enough, and kids eat free. But...don't stay here if you're planning on an indoor pool.

  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lenebv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
georgia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed 31 October 2011

Both days this time and both days the last time we didn't get our linjens changed. Requested clean towels two or three times. Finally asked the desk lady if the clean towels were there.....she was rude and curt---comfortable beds though, even though we made them up ourselves---will find another hotel next and advise our Walmart friends to do he same. [---]

  • Stayed October 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bamabama57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 5 October 2011

Nice hotel but not much within walking distance. It sits right on freeway and noise is irritating. I had dinner and a bottled beer. The tax on my $9 food was 64 cents. The tax on my $4 here was $1.04. Seems a bit excessive at over 25%. Staff here is what you would expect at a less expensive hotel. Rooms large and clean. Think you could do much better with better location up the road a bit. It is a solid 25 minutes from XNA airport.

  • Stayed October 2011
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank aeflygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, SC
Level Contributor
14 reviews
4 of 5 bubbles Reviewed 11 August 2011

For the past four months, I have been staying at the Holiday Inn & Suites Rogers - Pinnacle Hills on my weekly trips to the area, so I know the place well. First, the hotel is located near many of the restaurants here in the Rogers, AR and convenient to shopping, too. The rooms are spacious, clean and the interiors are up to date. The staff are friendly and accommodating to the guests needs.

Also, the Evolutions Restaurant located inside of the hotel is very good and it even has fresh fish delivered daily. The chefs John and Gary are fantastic at developing new and unique dishes. Evolutions is definitely worth a try.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jon_Kurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

I was here for a week on business and thoroughly enjoyed it. The hotel is relatively new (less then 5yrs I think) and in good condition. I was in a king suite and it was only 85$ a night plus taxes. The only complaints with the room were 1) the AC was loud 2) the flat screen in the bedroom was smaller than the one in the living room, and didn't show the whole picture. Since I wasn't watching both TV's, I simply switched them and put the bigger one in the bedroom. Much more efficient than calling the front desk. If you stay in room 412 you can thank me for that later :) The location is great, with plenty of good food and shopping right around the area. Try Crabby's right across the street. Live music on Sunday evenings and a fairly good collection of single malts on the menu. Beware of the 25% or so tax rate on alcohol though anywhere in Benton county. The bed was comfy enough and the bathroom spacious enough. Shower was efficient. There is a restaurant on site but I didn't try their food.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Rogers - Pinnacle Hills

Property: Holiday Inn & Suites Rogers - Pinnacle Hills
Address: 1803 S 52nd St, Rogers, AR 72758-8603
Phone Number:
Region: United States > Arkansas > Rogers
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Rogers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Rogers - Pinnacle Hills 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Rogers - Bentonville near the Wal-Mart Headquarters welcomes both business and leisure travelers to its Rogers, AR location. Families looking for lodging in Rogers, Arkansas will love staying at our hotel, located just off Interstate 540 with close proximity to many local attractions. Some of these sights and activities include the Beaver Lake Recreation Area, the Wal-Mart Museum and the Peel House Mansion. We are conveniently located in the heart of the shopping and dining area of Rogers, AR near the Pinnacle Hills Promenade. Corporate travelers will be impressed by the convenience of our Rogers, AR accommodations. Situated in the Pinnacle Hills area of the city, our hotel is near the Wal-Mart Headquarters and numerous other businesses, such as JB Hunt, Mercy Health Systems, Tyson Foods and the Rogers Industrial Park. In addition, we provide business center with a fax machine, copier, printer, computer and free high-speed, wired and wireless Internet access, so you can stay connected. While lodging at our Rogers, AR hotel, enjoy such amenities as a heated, indoor swimming pool with spa and outdoor sun deck, a 24-hour Fitness Center and a 24-hour market with travel essentials. Our hotel also features a full-service restaurant and lounge where kids under 12 eat for free! ... more   less 
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Also Known As:
Holiday Inn & Suites Rogers - Pinnacle Hills Hotel Rogers
Holiday Inn And Suites Rogers - Pinnacle Hills

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