This used to be the best hotel in town but the quality has really fallen off in the last year. They don't keep things up to date like other Expresses and it's really showing its age, and besides the equipment in the exercise facility is always broken. They used to have very friendly employees who would go out of their way to help you out but now most of the staff come off as rude and incompetent. There was hardly anybody in the hotel at Christmastime but it was nearly impossible to get anybody to respond to my problems. The ladies at the front desk are always on their cell phones and act like any problem you have with your room is your problem and not theirs. And also it's impossible to talk to a manager if you have a problem because they avoid you or else they really were not there after Christmas for several days. Also it's not a good value for the high price. You can get a room for $30 or $40 less at the Rodeway down the street and they offer everything the same. They say they're building a new up to date Holiday Inn in the town but if it has the same employees and managers it's not worth it, especially if the prices are the same. They already told me the prices would be higher though because it's a new motel, but I won't be staying there because of the poor service. Save your money and go to the Rodeway or Super Eight.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN PLUS Searcy. 3 Time Governors Award Winning hotel. Excellence In Housekeeping Award Winner, With a Score of 100% Southern hospitality from our friendly staff, a beautiful environment, and clean rooms await your arrival. Enjoy King or Double Queen Beds, Suites, adjoining rooms, and rooms with whirlpool baths are available. Complimentary hot deluxe breakfast – The best in town! Free wireless high-speed Internet access and free local calls. Exercise room, swimming pool, business center and copy/fax services. In-room desks meeting facilities/conference rooms. Express check out, Safe deposit box, and outdoor barbeque grills. Available parking for medium duty and heavy duty trucks with trailers. We look forward to serving you. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Searcy
- Searcy Holiday Inn