Good hotel. Stayed only one night while on a tour. Good location at the lake. Room ok. Good food buffet style. Breakfast can be taken at the pool, nice. Friendly service.
- Free Wifi
- Free Parking
Good location on the lake shore but needs good management. Air conditioning did not work and room was stifling. They tried to charge us for another night saying we had not paid. When asked about the A.C. the receptionist said "Just pull the cord and it will start ".Huh??
Breakfast was O.K. and evening meal was good.
When we arrived at 4.45 PM our room had dirty sheets on the floor and none on the bed. Food trays were in the hall from the evening before.
We made a trip trough Eastern Turkye and stayed two nights in this nice hotel. The diner was good and also the breakfast in a very good looking restaurant with a vieuw on the lakeside. When we stayed at this hotel the restauration was not yet completed, that was a minor point. But it becomes a very completed situation.
We were impressed by the location of this hotel. It is a bit far from the city center but the wonderful settings on the lakeshore says it all. Our view from our room was filled with the bright blue of the lake. The breakfast room is next to the pool and have nice scenes of the lake. Breakfast area is also extended to the garden with comfortable cushions. The buffet was rich. Hamam and Sauna were included in the price and they worth a visit. Hotel staff does not speak enough English but they are warm and helpful. Hotel's architecture with ancient-Greek type coloumns is interesting however lobby furnitures are a little bit old.
Although the Merit has the very best location around Van the praise stops there. It was really overpriced for the service available.
English is not spoken,or indeed understood. The reception and waiting staff at this hotel were just awful - couldn't care less attitude was really infuriating, and the waft of xenophobia, overpowering. Getting an evening meal was a real challenge, and as we were not with "a group", we were really considered a nuisance - albeit an expensive nuisance.
The breakfasts however, when we eventually managed to attract attention were pleasant, with seating close to the lake. Coffee (in Turkey?) consisted of having to spoon disgusting powdered rubbish out of an A4 catering tin. We quickly learned to buy our own at a supermarket in Van.
Any form of local information such as Ferry timetable, museum and Van Castle opening times, places of interest to visit, tourist maps, was non-existant . This area is packed full of wonderful and interesting venues, but not one word about any of them at the hotel -not even a postcard.
The decor is very outdated, but mainly the Merit does not welcome or even want any tourists other than Turkish or even Kurdish guests. I gather that it is to be refurbished. Let us hope that they refurbish their rude members of staff too.
The Merit Sahmaran was the nicest hotel we stayed at during a week-long tour of eastern Turkey. It is definitely a 4 star facility, with helpful front-desk staff, an available public computer for guests, a beautiful pool-side bar area and breakfast buffet area, and a separate dining building with a fabulous dinner buffet. The location is right on the lake, about 6 or 8 miles from downtown Van.
The breakfast buffet was very extensive. It had excellent scrambled eggs with sweet red pepper, a greater variety of baked goods and a number of items we had not seen on other buffets.
Rooms were plenty large and were well-appointed.