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3 - 8 of 48 reviews
Reviewed July 26, 2017

This hotel was great! There were some obvious drawbacks like the poor WiFi connection and the language barrier between myself and the staff but they did everything that they could to accommodate my needs. There were times that staying in the hotel was difficult only because of the very weak WiFi and incredibly thin walls (I stayed in the back of the hotel and could still hear people talking at the front desk). The staff and the chefs were always willing to go the extra mile even when they did not have to. They are kind and polite and the maids were very thorough with their cleaning! I did notice that there was a mold problem but after talking to the manager he explained that this problem would be present even at a 5 star hotel because this is a humid environment. I can't wait to go back!

Date of stay: May 2017
Trip type: Travelled with friends
1  Thank Morinne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaHerreriaColonial, Gerente at Hotel La Herreria Colonial, responded to this reviewResponded July 31, 2017

Hello Mo, thanks for your coments, it´s great know about you, we hope your son return to our country and this city. We will always remember you with love, Best regards,

Leonardo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 16, 2016

Good location in historic district within walking distance to the city. The staff was very ypersonable but quality of the rooms poor. No hot water. Very noisy location. You will awaken to rooster, barking dogs, and horses.

Room tip: Our room did not have hot water.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank captcathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 3, 2016 via mobile

The small room was terribly humid, smelly and pieces of wall paint falling off, very old and very poor maintenance for a hotel. Service was fine and courteous... Would not recommend, for this price there many more far better around. Location was good near downtown... Thanks.

Date of stay: December 2015
Trip type: Travelled with friends
Thank MikeC379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 7, 2015

Lovely staff, great location, and a very nice nice breakfast. The internet needs some improvements and the hot water showers. Also, request a room that is away from the bar. The location is in the centre of the old district. Overall a definite plus! We will be back.

Room tip: Request a room away from the bar.
Date of stay: November 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Globetrotter1865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 11, 2015

Room clean. Breakfast ok. Staff very nice and helpfull. We stayed for 3 days and retuned after a trip to Tierradentro. Because of some big happening in town, the hotel was full. They went out of their way to secure a room ( with discount) in hotel San Jeronimo.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ELANDHERTJE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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