You know you're in Beverly Hills but you don't really feel like you're in Beverly Hills at this hotel. The staff was attentive and friendly when we arrived and greeted us by our first name and said I'd like to take you to your room. No coldness, only warmth. What, no waiting in line? Love it. When we got up to our room, our rep asked us a few questions, when would you like your room made up? Are you kidding? No one ever asks that.. amazing because we're always late to leave the room and always have to tell the cleaning person to come back later. It was so EASY. RELAXED. That's what I loved about it. Attentive but not stuffy service. Excellent. The restaurant Scarpetta was really good. Italian. The seating area across from it was a nice place to relax before dinner.
The location is excellent, right by all the Rodeo shops, Neiman Marcus, Saks, you name it. It's boutique-y but they really know how to do it right here. I saw someone walking around with the same dog as me and wished I brought mind too.
There is always a guy standing at the middle of the hall for you to ask questions. I LOVE this feature. Instead of you lining up at the front desk or trying to find the concierge, here he is... just waiting for you to ask him a question - love it! This is truly a 5 star luxury hotel based on ambience, service and location. Hats off to the staff who make their guests feel welcome.
- Official Description (provided by the hotel):
- Steps from Rodeo Drive, the luxurious Montage Beverly Hills features 201 guestrooms, inclusive of 55 suites; two restaurants including Chef Geoffrey Zakarian's debut West Coast restaurant, Georgie, and The Rooftop Grill; a 20,000-square-foot, two-story Spa Montage Beverly Hills featuring L.RAPHAEL; Paintbox, the exclusive children's program featuring themed days, indoor and outdoor activities; and a rooftop pool with breathtaking views of the Hollywood Hills. ... more less
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- Also Known As:
- Montage Beverly Hills Hotel Beverly Hills
- Montage Hotel Beverly Hills
- Beverly Hills Montage Hotel