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“Good, but nothing to write home about”
Review of The Beverly Hilton

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The Beverly Hilton
Ranked #7 of 15 Hotels in Beverly Hills
Certificate of Excellence
San Diego, California
Level 5 Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good, but nothing to write home about”
Reviewed 4 April 2012

Hotel was pretty. Pool was nice, but not heated as advertised. Staff was warm and accommodating. Gym was good enough. Courtesy car driver Zorro was our favorite.

All in all a good stay, but guess we expected a little more due to the hotel's reputation.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NY2theWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 18 April 2012
Thank you for sharing your stay. We are glad you enjoyed our courtesy transportation in Beverly Hills. We strive to make every stay memorable for our guests. We hope to welcome you back again soon.

-The Beverly Hilton
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English first
NYC, NY
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 April 2012

Got a pretty good deal by bidding and decided to stay for 2 nights at the Beverly Hilton. I think much of the appeal to me was that this place is famous and renowned. I sort of a history and pop culture geek, so I thought it was cool that this was site of the Golden Globes and a lot of Hollywood functions, and the locale for celebrity parties and accomodations for many decades.
But putting that part of it aside -
pros: the common areas are really nice. The property is vast with multiple wings and different ballrooms and bars, etc. You can hang out and people watch. The pool area is nice, though somewhat packed because the chairs are so close together. It sort of feels a like Hollywood.
cons: you can definitely feel the age of the place though. My room at least felt like it needed some updating, I can't speak knowledgeably about the other rooms though. It wasn't bad or anything, perfectly fine and clean, just felt old. (maybe I got an older room because of the discount rate I paid...).
It could be crowded, noisy, hectic if you're there on a night that there is an event going on, which I assume can take away from the service because of the overflow and people going in and out.
And the parking, even the self-park overnight, can be expensive. And there's not much alternative, where it is located on Wilshire...plus Beverly Hills has a lot of hidden parking restrictions.
Still, overall I enjoyed my stay.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shrewdfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 13 April 2012
Thank you for sharing your experience. We are happy you enjoyed your stay with us and got that "Hollywood" feel during your stay. Come back soon!

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 5 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 April 2012

One of the best Hiltons ever, but still yet not deserving of higher praise or rating than I've given.

Classic with an interior that gives a strong nod to its heritage and to the fact that this is a Californian hotel that is located in Beverly Hills. Beautifully decorated lobby and interiors, including the retro poolside, restaurants and bar. It's a shame the same can't be extended to the bedrooms and suites, where it seems that the Californian elegance gives way to generic Hilton interiors and lazy housekeeping.

Views are expansive and if you have a room that faces the hills, you are able to see in the far distance that too-well-known Hollywood sign and those never changing bright blue skies. However, the hotel itself is directly situated to a visibly vacated former department store, which takes away from the ambiance of arriving and departing from the facilities.

The perks normally given at nicer hotels are not offered here, and they take away from the experience. Like charging for Daily parking ($35) and wifi ($20) of all things would not make me want to return.

Lovely spa services, but less than stellar spa amenities. Two small steam showers and one changing/large bathroom made the place seem a bit sub-standard. The gym is very nice (to be expected for LA) with newer machines with televisions. The two bars and restaurants on the premises also feel very generic with lackluster and unfriendly service. Isn't Trader Vic's legendary? Service and food did not feel like it. The cuisine and drinks felt hokey, and the overpriced food was worse than your average Chinese takeout.

Rooms are on the smaller side and some of the furniture has seen better days (knicks, scratches a plenty!). Bathrooms are airy and updated with a separate toilet - but the only shower space suffers from low water pressure and a generic shower head.

Housekeeping was not thorough, found a long spoon that had been overlooked between the bed and the bedside table. Also due to early check-in, we were given a room on a floor that was mostly populated by convention attendees. Seems like the bellmen did not get the memo, and as I was getting dressed to explore, one knocked and entered the room to drop off a gift bag much to our mutual embarrassment.

When all is said and done, this is no 5 star experience or worth the 5-star price tag. A decent hotel for conventions and the like, and even a decent hotel in a central location while visiting LA (if you can get it at a good price), however if you want a hotel with a little more cachet or more of that LA feel, look elsewhere.

Room Tip: Make sure the room faces the Hollywood hills and Not the interior courtyard or pool!
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Catou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 13 April 2012
Thank you for sharing your recent stay with us. We have shared all your feedback with our departments and aim to make the best experience for each and every guest. We come to welcome you back soon.

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 April 2012

When I learned I would have the opportunity to stay at the Beverly Hilton, I imagined it would be extraordinary. But it was pretty ordinary. The food was good and the art was good. But it looks out on a parking garage. Also there were people talking outside my door both nights that I stayed there. And no coffee in the rooms. Altogether, if it was my dime I woukdn't.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marjact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 6 April 2012
Thank you for sharing your experience. Sorry to hear that the noise level outside your room was a disturbance. Our security department we have gladly handled the issue. We also have coffee and coffee makers available upon request, as we are trying to be "green" and conserve. We hope to welcome you back soon.

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2012

This hotel has a specific innate character that not everybody will fully comprehend. It is rooted in modern history.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikzad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 6 April 2012
Thank you for sharing. We hope to to welcome you back soon!

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2012

Very polite staff, good location, clean, comfortable and excellent atmosphere.

Room Tip: Lower floors are quieter. Pool side rooms are lovely.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kazemoraee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 4 April 2012
Thank you for taking the time to share you stay with us. So glad you had a great stay. See you back soon!

-The Beverly Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2012

I stay at this hotel every year once or twice for business. I was disappointed in the staff's attitude during my last stay. They were very short and unaccommodating. The hotel itself and the room was fine, but the staff is what makes a particular visit good or even excellent.

Room Tip: Avoid the cabana rooms unless you want to listen to loud bass music until midnight.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AggieMLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHilton, E-Commerce Marketing Manager at The Beverly Hilton, responded to this review, 4 April 2012
Thank you for sharing your experience. I have sent you a private message so we may look into your stay and ensure your next stay with us exceeds your expectations. Thank you.

-The Beverly Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Beverly Hilton

Property: The Beverly Hilton
Address: 9876 Wilshire Blvd, Beverly Hills, CA 90210-3115
Phone Number:
Region: United States > California > Beverly Hills > Beverly Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Beverly Hills
#6 Luxury Hotel in Beverly Hills
#7 Business Hotel in Beverly Hills
#9 Romantic Hotel in Beverly Hills
#9 Family Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Beverly Hilton 4*
Number of rooms: 569
Official Description (provided by the hotel):
With expansive views and inviting living spaces, the Beverly Hilton's inspired guest rooms express the best of relaxed, California living. Choose a spacious Wilshire Tower room, a poolside Cabana room, or a secluded Oasis room. ... more   less 
Reservation Options:
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Also Known As:
The Beverly Hilton Hotel Beverly Hills
Hilton Beverly Hills
Beverly Hilton Hotel

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