I enjoyed my facial here but the women's changing area is tiny and awkward when someone else is in there. The staff is super accommodating. Fresh fruit is available everywhere and an added nice touch. We took our own champagne and they brought it back to our waiting area iced down with chilled flutes. My friends were very happy with their massages. The exfoliating oil used on me left my face burning and super red the next day but that may just be my reaction.