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Laroya H

Excellent hotel

5.0 of 5 bubblesReviewed Jan 20, 2025
Staff here are amazing! Clean rooms and a nice breakfast. Walking distance from everything. I would recommend this over and over again! I would 100% stay here again. Work out room and pool with a jacuzzi. Delicious cookies were handed out during check in.
Date of stay: January 2025
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this review
Responded Jan 21, 2025
Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed your stay and appreciated our amazing staff, clean rooms, and convenient location. It’s great to know the breakfast, workout room, pool, jacuzzi, and those cookies made your experience even better. Your kind recommendation means the world to us, and we can’t wait to welcome you back again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews best westerns napa valley wine country would stay here again room was large hot tub wet bar complimentary breakfast nice stay steam room tables and chairs within walking distance a great place to stay wine glasses pool area king suite coffee maker
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Reviewed December 30, 2024

The front desk is very helpful and check us in earlier than the checking time, the room is neat and smells clean, I am happy they have bath tub, a nice heated pool and breakfast are great.All in all I am happy that I had a right choice of hotel while staying in Calistoga.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Georgina R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded January 21, 2025

Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay with us and appreciated the early check-in, clean room, and amenities like the bathtub and heated pool. It's wonderful to know you were happy with your choice of hotel while visiting Calistoga. We hope to welcome you back again soon!"

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed November 23, 2024

This is an excellent hotel-we've stayed at Hampton Inns, Fairfield Inns and Springhill Suites adding up to 25 nights this past year. Stevenson Manor tops them all. Super comfy beds (we should have asked what mattresses they use!), large rooms, wonderful bathroom, helpful friendly staff, great location-it can't be beat. The only "issue" was repeating the same breakfast our second morning. It was a good scramble-real eggs-with sausage, peppers and cheese and I was looking forward to what the next day might bring. They did offer a breakfast burrito-but it too was eggs, sausage, cheese and peppers. Other than that little blip, I'd stay here again in a heartbeat and highly recommend it. All Best Westerns should be this good.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Sharon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded November 25, 2024

Thank you for taking the time to share such a detailed and glowing review of Stevenson Manor! We're thrilled to hear that you enjoyed your stay and found our hotel to be exceptional among the many you’ve visited. It’s wonderful to know that our comfy beds, spacious rooms, and friendly staff contributed to a memorable experience.

We appreciate your feedback regarding breakfast variety. It's our goal to provide a diverse selection for our guests, and we'll certainly take your comments into consideration for future improvements.

We look forward to welcoming you back to Stevenson Manor on your next visit. Your recommendation means a lot to us, and we're delighted that you think all Best Westerns should strive to match our standard.

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Reviewed November 3, 2024 via mobile

Location was fabulous the cleanliness the friendliness of the hotel was great.. definitely will return .

Went to the barrels and beast dinner at Del Dotto winery in Saint Helena. It is the most fabulous winery ever you have to go try it. The wine is absolutely fabulous. The barrel tasting is a must next time you visit Napa make sure you visit.

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Paula G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded November 25, 2024

Thank you for your review and for sharing your experience at Stevenson Manor. We're delighted to hear that you found our location fabulous and appreciated the cleanliness and friendliness of our hotel. We look forward to welcoming you back on your next visit.

It sounds like you had an amazing time at the Barrels and Beast dinner at Del Dotto Winery in Saint Helena. We agree, it’s one of the most fabulous wineries in Napa! The barrel tasting is indeed a unique experience, and we're glad you enjoyed the wine.

Thank you for your recommendation, and we hope to see you again soon!

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Reviewed July 25, 2024

Great location minutes away from a number of wineries highlighted by Castello Di Amoroso which is a castle imported from Italia……motel has a pool and hot tub and minutes away from the downtown wine bars and restaurants…..service is superb and the rooms nicely arranged

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flyblueeaglefly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded July 26, 2024

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our prime location near the wineries, especially Castello Di Amoroso. It’s great to know that you appreciated our pool, hot tub, and proximity to the downtown wine bars and restaurants. Your kind words about our service and room arrangements mean a lot to us. We hope to welcome you back soon for another fantastic stay!

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Reviewed July 24, 2024

Located at the top of Napa Valley in a rather sleepy town known for its spa facilities, this BWP is at the end of the main drag. The shops and restaurants are within walking distance, Albeit too hot to walk on this visit. However, I imagine very doable walk most of the year. Very clean property, nice staff and the breakfast seemed to pretty standard. All and all it’s a place that I would certainly return to.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Z5018TQkevinr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele Boracchia, General Manager at Best Western Plus Stevenson Manor, responded to this reviewResponded July 26, 2024

Thank you for taking the time to share your detailed review of our property! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our property, the friendliness of our staff, and our breakfast offerings.

We agree that our location at the end of the main drag in Napa Valley offers convenient access to local shops and restaurants, and we hope the weather will be more favorable for walking during your next visit.

We are thrilled to know that you would consider returning, and we look forward to welcoming you back soon!

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