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Reviewed July 12, 2018

The staff at the Park Hyatt are superior: friendly, helpful, and doing everything to make our stay wonderful. The front desk check in was efficient and affable. Our baggage was delivered promptly and the bellman provided some excellent recommendations. The housekeeper was delightful. There is a very large family pool and a separate smaller adult pool. Poolside food and beverages are very good. The Vivace italian restaurant is excellent with outdoor and indoor seating. Valet parking is $38 per day. The rooms are nicely appointed and the bathrooms are spacious and lovely. We have returned numerous times and we look forward to more relaxing stays there.

  • Stayed: July 2018, travelled as a couple
    • Location
    • Cleanliness
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1  Thank daggertravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations Manager at Park Hyatt Aviara Resort, responded to this reviewResponded July 16, 2018

Dear daggertravel, Reading “The staff at the Park Hyatt are superior: friendly, helpful, and doing everything to make our stay wonderful!” definitely makes our team at The Park Hyatt Aviara smile! We are delighted to know that you enjoyed so many aspects of our property like the pools and Vivace. All of us look forward to welcome you for another great stay with us in the near future.

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Reviewed July 9, 2018

Great get away to a awesome hotel . It reminds me of Hawaii with out the flight. Awesome amenities that my family loves , pool , restaurants, game room and the fireworks were amazing. They made us feel as if we had our own Disneyland fireworks experience , truly amazing and one of a kind.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank conceptsbydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations Manager at Park Hyatt Aviara Resort, responded to this reviewResponded July 16, 2018

Dear conceptsbydon, Many thanks for taking the time to write of your stay with us! We're glad you enjoyed the amenities of the Resort. We're thrilled you experienced and enjoyed the fireworks at The Park Hyatt Aviara. We look forward to welcoming you back upon your next visit to Carlsbad.

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Reviewed July 9, 2018

My girlfriend and I spend 5 nights on a golf package at the resort. Rooms are wonderful and the service is excellent. The golf package made a lot of sense for us because it included one round of golf per day per person. The prices were reasonable means that this is one of the nicest courses in the area. We will be back.

Stayed: April 2018
Thank sunlover919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations Manager at Park Hyatt Aviara Resort, responded to this reviewResponded July 10, 2018

Dear sunlover919, We are glad to read that you enjoyed your stay with us along with the service. And, happy to hear you had an opportunity to experience the Aviara Golf Package and take in all that our golf course has to offer. Look forward to your return!

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Reviewed July 5, 2018

The Park Hyatt Aviara has a wonderful and attentive staff. I cannot say enough every person we encountered and those we didn't. From the bell service, to the front desk, to Vivace restaurant (we ate three dinners there) and the Argyle Steak House, to the golf course. Everyone was kind, smiling, pleasant, and accommodating. My wife even called down to management to express her appreciation of the meticulous turn-down service. That was a first!

However, the place needs a renovation. The furniture in the Park Lounge is old and tattered. One late afternoon, while having a drink, we watched a maintenance person trimming loose black threads hanging down from sagging bottoms of the chairs. A chaise lounge we sat on had a threadbare exposed welting. Corners of the upholstered chairs were worn dark and shiny. In the hallways, carpet sections are unraveling leaving loose threads and gaps. Nearly every piece of furniture has some sort knick or gouge or scuff mark. The bathrooms are dated. Our bathtub drain was so corroded that after a bath my wife could not re-open the plug. Management responded very promptly after we notified them and sent us up a bottle of sparkling wine as an apology.

In the hall walking toward the elevator, there was installed wallboard that has yet to be mudded and made seamless, despite the fact we were there for five days.

Although the hotel has a small sundries shop with bottled soft drinks and bags of chips and candy, it is surprising that a hotel of this size lacks a coffee shop where one can run in to get an espresso or latte or a quick ready-made sandwich or pastry. Not every beverage or snack should have to be a time-consuming exercise in sitting down and having it brought to you by a server.

In short, the Park Hyatt Aviara is a five-star experience from the personnel perspective, but the worn and aging facilities and lack of a coffee shop detract from the feeling of escapism into luxury one expects at such a fabled resort.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank drbobak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations Manager at Park Hyatt Aviara Resort, responded to this reviewResponded July 10, 2018

Dear drbobak, Thank you for taking the time to share about your recent stay with us. We are delighted to hear that you enjoyed the service and attentiveness from our staff. To hear that everyone you encountered was "kind, smiling pleasant and accommodating" means so much to us.

Regarding some of the furnishings and and an onsite coffee shop, we appreciate you sharing your feedback about this. A coffee shop is in the works for the hotel however a date for this has not yet been finalized. We know how much this amenity is of value to our guests and look forward to having you experience it on your next visit.

We sincerely appreciate your feedback and hope to have the opportunity to welcome you back again soon.

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Reviewed July 4, 2018

What an amazing experience for the mind, body and soul! Had the most relaxing time at this amazing property. Fantastic service with absolutely delicious food. I will make this location an annual getaway for me and my family.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Rakib J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattAviara, Guest Relations Manager at Park Hyatt Aviara Resort, responded to this reviewResponded July 10, 2018

Dear Rakib J, To hear you will make this an annual getaway for you and your family makes us very happy! Thank you for sharing about your stay with us and we look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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