My husbands parents are spending a week at Aviara while visiting us in San Diego so today my husband and 4 year old daughter spent the day exploring the resort with Grandma and Grandpa. My husband just got home and went on and on about the amazing resort staff. We're somewhat down-to-earth folks and are easily put off by high end resorts that are very full of themselves, but Aviara proved that you can have the best of both worlds. It goes without saying that the resort itself is magnificent (I visited there myself a couple years ago) but right along side that quality and comfort they manage to provide exceptionally friendly and generous staff that put you at ease and seem genuinely interested in making your experience a great one. There were so many things that the staff did (all in one day!) that went far above and beyond what one would expect. Going up to the other side of the resort? They somehow pick up on this and offer a ride. The four year old likes golf carts? Lets take a cart instead then! At some point someone realized my four year old likes to draw so a coloring book gift and hand-written card (addressed, by name, to my four year old) was delivered to Grandma and Grandpa's room. At another point a staff member told my family about s'more roasting for kids that evening, but he was careful to tell them about it while out of earshot of the four year old to avoid disappointment in case they couldn't attend. I could go on with more examples. The attention to detail, the genuine care that everyone showed, was remarkable! Although we live in San Diego so probably won't stay at Aviara ourselves, I'm hoping that Grandma and Grandpa stay there again next year!
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