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“Amazing Service” 5 of 5 bubbles
Review of Four Seasons Residence Club Aviara

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Four Seasons Residence Club Aviara
Ranked #13 of 36 Hotels in Carlsbad
Certificate of Excellence
Kauai, Hawaii
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing Service”
5 of 5 bubbles Reviewed 28 May 2014

We stayed at this Four Seasons 3 times and the service is amazing. If you have kids they have a kids play room in the club house and Lego Land is close by. I especially love the French body lotions (l'occitane) they provide. Enjoy.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 29 May 2014
Dear Guest,

We are so pleased that your family enjoyed their visit at Four Seasons Residence Club Aviara. It was our pleasure to have you join us again!

I am thrilled that your children enjoyed Club 760. It is a favorite spot for all our families traveling with kids!

We hope to have the opportunity of welcomingyou back again this summer! Until then all the best!

Sincerely,
Demi Ortega
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
    201
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    10
    1
    4
See reviews for
127
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Centerville, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Was a trip of a lifetime and this place made it very special. From soup to nuts hands down the most luxurious hotel I have ever stayed. Pools, services, food, decor, like living in a dream. I can not say enough about this most beautiful hotel.

Room Tip: With a view of the pool or garden!
See more room tips
  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greengirl50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 30 May 2014
Dear Guest,

What a pleasure to have you join us all the way from New England. We are so pleased that you enjoyed your experience - everything from the pools, service, food and accomodations. We appreciate feedback from our guests.

We hope to have you join us again the next time your travels incldue the San Diego area.
Until then, all the best.

Sincerely,
Demi Ortega
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

This place is great! We have been visiting Aviera each March break for three years now and each time walk away wishing we could stay longer. The rooms are magnificent, the service is what we have come to expect from Four Seasons (impeccable) and this part of Southern California is really special. You can't go wrong with this pick.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelAshler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 3 June 2014
Dear Guest,

What a delight to read that you have joined us each March for the past three years.

Thank you for taking the time to share your impressions of your stays at Aviara. We are so pleased that you found the accomodations and service to be "impeccable!" As you know our trademark at Four Seasons Hotels and Resorts is excellence in service, and we take this very much to heart. It will be my pleasure to share your kind words with the team.

We look forward to welcoming you back next spring...if not sooner. Until then all the best.

Sincerely,
Demi Ortega
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

Spent several days in a spacious and comfortable room. These were condos that didn't sell and they are very nice. You can use all the facilities of the Aviara resort. Van service takes you all over the place. There was a beautiful pool steps from my room with both drink and good service. The place is not cheap, but it is worth it - especially in an area where there are few options. A great find.

Stayed January 2014, travelled with friends
Helpful?
Thank oenophile1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 4 June 2014
Dear Guest,

We are greatful to you for sharing your feedback about your stay at Four Seasons Aviara. I am so pleased that you enjoyed our accomodations, service, pool, grounds and beauty of the property.

Please allow me to clarify that our property was built as a residence club with one and two bedroom villas. It was never a condominium complex.

Again, we thank you so much for your positive review and we are so pleased that you found us to be "a great find!". Please come back and join us again in the future.

Sincerely,
Demi Ortega
General Manager



Stayed January 2014, traveled with friends
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

This has been the most fun family vacation we have taken!! We take at least one every year, this is our second one here at Aviara, North San Diego and we are very impressed! Our room is serviced everyday, with outstanding service! We have a 6 yr old and a 9 yr old and the staff has sent up packages of toys and crayons for them, even treats and juice along with sweet notes from Sophia and Brittney on staff! We couldn't feel more at home or comfortable in the amazing rooms and such comfortable beds!! Love love love! We WILL be back!!!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Megtappan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 15 May 2014
Dear Four Seasons Guest,

Thank you for your wonderful compliment about Aviara being the best family vacation you have ever taken! We are so pleased with how impressed you were with the accommodations and the amenities provided for your children.

We look forward to welcomingyou back in the very near future!

Sincerely,
Demi Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 28 April 2014

An outright disappointing experience. My girlfriend and I were looking forward to some relaxation over a long holiday weekend and I figured the Four Seasons brand shouldn't disappoint. We booked a special package including breakfast, room upgrade and dining credit. When we arrived at the property early evening time we were told that they didn't have a room available at that time and asked us to wait while they would reshuffle reservations. After waiting in the lobby for over 45 minutes we were finally checked-in and given a standard, basic room (no upgrade) with no apologetic word for the wait. After unpacking, we inquired about our dinner options and were advised that there were no restaurants on property and the only dining establishments would be in a neighboring hotel a 20 minute hike away. I mentioned the dining credit we had and was told that we were limited to room service if we wanted to use that credit... wow. Outright terrible. There are plenty more attractive and better priced options in California - stay away from this property.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank travel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 2 May 2014
Dear Guest,

Thank you for taking the time to share your thoughts and observations about your recent stay at Four Seasons Residence Club Aviara. We appreciate you bringing your concerns to our attention. Please accept my sincere apologies for your disappointing stay and know that your comments have been well taken. We of course will be more diligent to ensure that this does not happen again in the future.

It was quite disconcerting to learn about your anticipated holiday weekend starting off on such a bad note. Please allow me to extend my sincere apologies for not having a room available upon your arrival, the 45 minute delay and that we were unable to extend an upgrade to a villa. We take great pride in catering to all of our guests needs, and unfortunately in your case we failed.

In regards to the dining options offered at our property, you are correct, we do not have a full service dinner restaurant on property. However, we have pool side dining daily from 11am until 4pm as well as room service from 6am until 10pm. We are also very excited about our new restaurant which will be completed in early 2015.

Again, we certainly hope you can forgive us for all the shortcomings that ensued and allow us to win back your confidence. I am sure you would have a delightful experience at Aviara. It would mean a great deal to me if you would contact me directly by phone at (760) 603-3745. I look forward to speaking with you directly.

Until then, all the best.

Sincerely,
Demi Ortega
General Manager & Regional Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
689 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

Four Seasons really knows how to treat a guest.Rates may be high, but you get what you pay for.The service is top shelf and the accommodations were as good as it gets.This property thinks of everything.The breakfasts sent to the suite was well prepared,on time and when called to collect the dishes someone was there within a few minutes. The grounds are beautiful and well groomed.The electric door locks could be replaced as it took 3 to 4 tries each time we entered to get the lock to open.Larger safes that can hold lap tops should be switched out for the very small wall safe in the closet.The location is very good. Shuttles are available if one does not want to walk to the main lobby.A car is required, but their are many good restaurants within 15 minutes of the Four Seasons.We will return!

Room Tip: In a could a sec.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dealmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceClubAviara, General Manager at Four Seasons Residence Club Aviara, responded to this review, 18 April 2014
Dear Guest,

We really appreciate that you enjoyed your stay at Four Seasons Residence Club Aviara- everything from your accomodations, room service, the resort grounds and the door to door shuttle. We are extremely pleased to have read such a positive review. Again, thank you for
your gracious comments.

Your feedback about having larger safes and changing the door locks have been taken into future consideration.

We thoroughly enjoyed hearing from you and look forward to welcoming you back to Aviara in the very near future.

Sincerely,
Demi Ortega
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Residence Club Aviara

Property: Four Seasons Residence Club Aviara
Address: 7210 Blue Heron Place, Carlsbad, CA 92011
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 36 Hotels in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Residence Club Aviara 5*
Number of rooms: 246
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