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All reviews putting green basketball court front desk bressi ranch close to the airport pretty hotel newer hotel outdoor fireplace palomar airport clean hotel great shower san marcos free breakfast a great stay nice room walk in shower stayed here for one night
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Reviewed March 16, 2018

Stayed one night on our family road trip from Northern California to San Diego. Was very pleasantly surprised at how new and clean this Holiday Inn is and even better was the value compared to other hotels we had been researching. We had a view of the courtyard complete with pool, putting green, basketball court and nice sitting area by an outdoor fireplace. The staff was very friendly and helpful and the hotel is just a few minutes drive to Legoland. If we ever make the trip back to Carlsbad, this would definitely be the place to stay...nice clean modern look and an excellent value!

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank tropicalexpATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiana K, Front Office Manager at Holiday Inn Carlsbad, responded to this reviewResponded March 20, 2018

Good day TropicalexpATX,

Thank you so much for taking the time to share your 5 star experience with the TripAdvisor Community! Here at the Holiday Inn Carlsbad, our team works hard to ensure you receive the ultimate guest experience from check in to check out! We are thrilled you enjoyed all of our luxurious, family friendly amenities and our prime location near LEGOLAND! Your commendations are greatly appreciated and will be shared with the staff! Our accommodating team cannot wait for your next Carlsbad visit!

Thank you
Tiana X. Kaestner
Front Office Manager
Holiday Inn Carlsbad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 6, 2018 via mobile

Our standards are basic, nice room - check, clean room - check, decent wifi - check, free parking - check. Quiet - check. Driving distance to amenities and sights. This was a good home base for the coast and not so far from San Diego.

Stayed: March 2018, travelled as a couple
Thank gasp262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiana K, Front Office Manager at Holiday Inn Carlsbad, responded to this reviewResponded March 11, 2018

Good day Gasp262,

Thank you for taking the time to share your feedback with the TripAdvisor Community!We are thrilled to hear we 'checked' out in your book! Our staff works hard to provide the best service paired with amazing amenities and your satisfaction is our goal! Our accommodating team cannot wait for your next coastal Carlsbad vacation!

Thank you
Tiana X. Kaestner
Front Office Manager
Holiday Inn Carlsbad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 23, 2018 via mobile

We traveled to San Diego for a wedding in Carlsbad and after seeing some of the not so great reviews of hotels in San Diego, a smart Mom selected the Holiday Inn in Carlsbad and what a gem it turned out to be✅

It is located in a business park area that is quieter at night and the price was very reasonable. Although only there for a one night stay, this is one of those times when everything met our expectations from the well appointed bathroom to the very comfortable beds including a TV that was easy to operate!

One of those unexpected pleasant surprises

Stayed: February 2018, travelled with family
Thank MKCHS74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiana K, Front Office Manager at Holiday Inn Carlsbad, responded to this reviewResponded March 3, 2018

Good day MKCHS74,

Thank you so much for taking the time to share your 5 star experience with the TripAdvisor community! We are so pleased we were able to be that little extra pleasant surprise during your Carlsbad vacation! We are so fortunate to have such an amazing team, dedicated to providing exceptional guest service for our valued guests. We hope you enjoyed your time at the wedding as well! Our accomodating team cannot wait for your next Carlsbad visit!

Thank you
Tiana X. Kaestner
Front Office Manager
Holiday Inn Carlsbad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2018 via mobile

Comfortable hotel. Clean. Staff was professional, helpful and courteous. We had a big group, consisting of elderly, toddlers and preteens. This hotel met all of our needs! Rooms were spacious, beds comfortable and CLEAN. A fridge in each room and a common microwave in the lobby.
Hotel is about a ten minute drive to Legoland and it is about 15 min from the highway. Fitness center was small. Would definitely stay again on our next visit!

Stayed: January 2018, travelled with family
Thank Ahyiweewee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiana K, Front Office Manager at Holiday Inn Carlsbad, responded to this reviewResponded February 12, 2018

Good day Ahyiweewee,

Thank you so much for taking time out of your travels to share experience with the TripAdvisor.com community. We are thrilled your entire family enjoyed our hotel! We are so fortunate to have amazing team members who are dedicated to ensuring all our valued guests receive exceptional service. We are also pleased you enjoyed our clean, spacious rooms and convenient location to LEGOLAND. Our staff knows there are many choices on where to stay, and we love to make each visit to our property feel like coming home. We have shared your feedback with our entire team and your commendations are so appreciated. We cannot wait for your next visit!

Thank you

Tiana X. Kaestner
Front Office Manager
Holiday Inn Carlsbad Campus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 8, 2018 via mobile

I booked this hotel for one night at $148 on the IHG app. I found a lower rate for the same night at Priceline for $90.85. This was not a hidden rate or one that I had to bid on. The hotel name was visible with all the amenities. It was for a Standard room. The secret the hotel has is they open up a standard room type at Priceline but do not have it available through IHG. I filed the best rate guarantee with IHG and it was denied as they do not have the same room type “standard” available. Well of coarse they do not have the same type because they don’t want IHG members to book at a lower rate.

As an IHG Rewards member, I pay the highest rates and am getting tired of the same tricks. Please take the time to shop around before booking direct with this hotel. I have screen shots of everything but Trip Advisor does not allow screen shots to be uploaded only pictures. Beware and shop around before booking direct with this hotel.

Stayed: February 2018
Thank FLCATRIPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiana K, Front Office Manager at Holiday Inn Carlsbad, responded to this reviewResponded February 11, 2018

Good day FLCATRIPS,

Thank you for taking the time to share feedback with us. We are so sorry for the inconveniences you experienced during your stay. We understand how frustrating it is to feel as if you did not receive the best rate for your stay. We at IHG honor all Price Match Guaranteed requests with the only qualifications being: same room type, same hotel, same dates. We pride ourselves on providing the best value for our guests, especially for Platinum Elite IHG Members like yourself. We also offer special "Your Rate" prices to ensure our members receive the best rate for their dates and preferences. It is only with feedback like yours that we are able to improve upon the service we provide to our valued guests. We hope this unusual experience has not prevented you from returning to our property in the future.

Thank you
Tiana X. Kaestner
Front Office Manager
Holiday Inn Carlsbad Campus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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