Although the resort and hotel look pretty, we also fell victim to the two-day Legoland "package" only to learn that the park was closed for one of those days. It was bad enough that the resort did not bother to give us some form of accommodation or go to bat for us with Legoland to refund the price of our tickets for that day. What was worse was the utter indifference to our children, who were crying and distrought after going to the gate of Legoland only to find it closed. The hotel could have offered them a cookie, or an ice cream, something to make them feel better while the concierge suggeted alternative plans. However, no ice cream, cookies or suggestions were forthcoming. The only thing we got was a call to our room to make sure we were aware of our room charges. The package we bought also provided that children were to eat free at the hotel restaurant; of course, the hotel charged us full price for their meals as well. This place is a scourge on the Sheraton name.
- Official Description (provided by the hotel):
- Situated close to the California coastline between Los Angeles and San Diego adjacent to Legoland California, providing a refreshing retreat in a charming coastal community with restaurants and shopping galore. Onsite we have over 30,000 sq ft of event space for weddings, corporate events and meetings. The perfect location for everything! ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Carlsbad Hotel Carlsbad
- Carlsbad Sheraton