We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Odd, spotty service, a disappointment” 2 of 5 bubbles
Review of Bistro Beaujolais

Bistro Beaujolais
Ranked #58 of 153 Restaurants in Carmel
Certificate of Excellence
Price range: US$31 - US$50
Cuisines: American
More restaurant details
Restaurant details
Good for: Kids, Child-friendly, Local cuisine
Dining options: Dinner, Breakfast, Lunch, After-hours, Full Bar, Outdoor Seating, Seating, Serves Alcohol, Takeout, Waitstaff
Description: Bistro Beaujolais offers alfresco dining in a lush garden atmosphere, plus a restaurant setting that surrounds guests with visual delights like hand- painted murals and outdoor seating around a fire pit on a heated patio.
Santa Rosa, CA
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Odd, spotty service, a disappointment”
2 of 5 bubbles Reviewed 8 March 2012

Five of us stopped in on a Saturday for lunch. After a bit of a wait, a server approached and let us know our actual server was busy, but that he would help us initially. After taking our drink order, he told us we would a"like our other server better", as she was not as weird (a joke?) - When she came to take our orders, she seemed distracted/hurried. Two other servers brought our food, then the first fellow came by a few times for more unusual comments, like he was the "entertainment". When our server forgot some of our order, a fifth server helped us, but then we got double orders - ? - just unsettling - an odd experience.
Food was o.k., nothing special - they did not ask how one of us wanted our burger cooked and it was way too rare, but service was so goofy, we did not bother asking them to cook it more. We did not feel welcomed or well taken care of - unfortunate. Maybe since thie location is in a touristy sort of mall they can get away with this.

  • Visited March 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank She M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuickSilver12, Owner at Bistro Beaujolais, responded to this review, 6 May 2012
We are very sorry that you did not enjoy your meal at Bistro Beaujolais. What you have written about does not even seem like you are talking about our restaurant. We maintain high standards in ambiance, service and cuisine. As the owner, I am normally at the restaurant and would never have allowed this type of thing to happen. We only ask that the next time you are in Carmel that you might stop by so that we can enjoy a glass of wine together and discuss what you experienced at Bistro Beaujolais.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

145 reviews from our community

Visitor rating
    61
    54
    16
    9
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beverly Hills, California
Level Contributor
90 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
“Warm friendly atmosphere and Excellent food”
5 of 5 bubbles Reviewed 29 February 2012

Valentines Day was made special for us by the wonderful and attentive staff at this popular Carmel eatery. We arrived at "Happy Hour" and enjoyed a few of the $5 appetizer specials ,and a couple of well made (strong) $5 drinks while sitting at the bar. The bartender Jennifer was attentive and amusing and kept us smiling throughout the evening. Heart shaped candies and flowers adorned the table tops and the menu choices varied and ample in portion size. Overall our meals were very good, service excellent, and the warm tastefully decorated restaurant a great escape from the cool Carmel evening outside.

  • Visited February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank HospitalityPros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Wonderful Place, Great live music”
5 of 5 bubbles Reviewed 14 October 2011

We got to this place wandering around for a place to eat in Carmel with reasonable prices. Although they had already closed their kitchen, they let us order and we found ourselves sitting near a warm fire, listening to fantastic live music and enjoying delicious meals and great wine. These guys were so nice to accept us at an hour that any other restaurant in town would not serve us- thank you so much for a wonderful evening!

  • Visited October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
2 Thank LiorandDana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Great lunch place”
5 of 5 bubbles Reviewed 15 September 2011

We stopped for a late lunch during our vacation in Carmel and had a terrific lunch. Great service, good food and wine. We wanted to return to hear the music on the weekend, but our schedule didn't permit this.

  • Visited June 2011
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Eliza50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“OK food, nice service, nice people”
4 of 5 bubbles Reviewed 12 September 2011

I wanted to like my entree, but it wasn't that great. The Beef Bourguignon came on a plate that had been heated way too much. It was so hot, it was hard to eat. It was a bit over cooked. The fish dish was very good.

The music is indeed quite good and the service nice. I would give them another try even though my entree was not as good as I hoped. The ambiance, owner and staff were very attentive.

  • Visited September 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank scorpiofish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Bistro Beaujolais also viewed

Carmel, Monterey County
Carmel, Monterey County
 
Carmel, Monterey County
Carmel, Monterey County
 

Been to Bistro Beaujolais? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing