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Reviews (715)
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All reviewsgreat locationbreakfast roomsun deckwithin walking distancesmall poolroom was clean and comfortablecarmel by the seatwo blockswould stay here againthe main streetfree breakfastrestaurants and shopsocean avenuemile drivehard boiled eggsyogurtsan francisco
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61 - 66 of 715 reviews
Reviewed June 5, 2017

I stayed here with my daughter and had a great time. The front desk staff was extremely helpful and kind. The room was clean and comfortable. My daughter enjoyed the pool. Breakfast was decent--a bit crowded the second day of our visit so we had to bring our food to our room, as there were no open tables. I would stay here again.

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCarmelsTownhouse, Manager at Best Western Carmel's Town House Lodge, responded to this reviewResponded July 14, 2017

Dear Renee,
First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words, it is always a great pleasure knowing that we exceeded your expectations. Thanks to our excellent staff that we are able to accomplish our goal, the total satisfaction of our guests.
Thank you again for your 5 star review and for visiting us and we hope to have the privilege to host you once again in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 2, 2017

This hotel is 3 short blocks from the main street in Carmel and is walking distance from great shops and resteraunts. Staff is very friendly and helpful. They have a very nice sundeck with comfortable chairs to relax. Room was clean and nicely decorated.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank L598NPlauraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCarmelsTownhouse, Manager at Best Western Carmel's Town House Lodge, responded to this reviewResponded July 14, 2017

Dear Guest,
First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words, it is always a great pleasure knowing that we exceeded your expectations. Thanks to our excellent staff that we are able to accomplish our goal, the total satisfaction of our guests.
Thank you again for your 5 star review and for visiting us and we hope to have the privilege to host you once again in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 28, 2017

Room and service were very nice. Breakfast was adequate, at best. Office staff edge helpful and friendly. Location was very good. Got room that we had requested. We had a pleasant stroll through Carmel and down to the ocean.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank A8167ARrobertd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCarmelsTownhouse, Manager at Best Western Carmel's Town House Lodge, responded to this reviewResponded July 14, 2017

Dear Guest,
First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words, it is always a great pleasure knowing that we exceeded your expectations. Thanks to our excellent staff that we are able to accomplish our goal, the total satisfaction of our guests.
Thank you again for your 4 star review and for visiting us and we hope to have the privilege to host you once again in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2017

Will return. Liked location the best. Convenient to retaurants and shops with a gas station across the street. Bed was toooooo hard. No light in the closet. Expected to hear traffic, but room was very quiet, except for occasional luggage drop from room above or on side. Would recommend to friends, noting issues with bed and closet.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank johnwX6432SU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCarmelsTownhouse, Manager at Best Western Carmel's Town House Lodge, responded to this reviewResponded July 14, 2017

Dear John,
First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words, it is always a great pleasure knowing that we exceeded your expectations. Thanks to our excellent staff that we are able to accomplish our goal, the total satisfaction of our guests.
Thank you again for your 5 star review and for visiting us and we hope to have the privilege to host you once again in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2017

We stayed one night at this hotel for the year end day of 2016. I was a bit upset about the size of the room and the fact that it looked old fashioned wooden motel, but given the fact of high accommodation prices in north California it was good. The breakfast was good. The staff were nice. We did not have a parking problem which can be a hassle in some of the hotels.

  • Stayed: December 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Ibo1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCarmelsTownhouse, Manager at Best Western Carmel's Town House Lodge, responded to this reviewResponded July 14, 2017

Dear Guest,
First, we would like to thank you for your preference at Best Western Carmel's Townhouse Lodge We greatly appreciate all of your kind words, it is always a great pleasure knowing that we exceeded your expectations. Thanks to our excellent staff that we are able to accomplish our goal, the total satisfaction of our guests.
Thank you again for your 4 star review and for visiting us and we hope to have the privilege to host you once again in a near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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