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“a Place For Family”

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Lake Almanor Ponderosa Cabins
Paradise
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“a Place For Family”
5 of 5 bubbles Reviewed 11 May 2008

We picked out this lovely setting by website and were most pleased with the excellent service, and crisp clean room,s this trip has bonded our family even closer, and we had the time of our life!! We entend to visit Ponderosa Cabins again in 2008. Most of all our new friend's at this resort.

  • Liked — The new clean room's
  • Disliked — no disability acess
  • Stayed September 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank smilze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
washington, d.c.
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 16 August 2007

I, along with a large group, rented several of the Lake Almanor Ponderosa Cabins for a summer vacation this year. While the location was nice and the cabins reasonably priced, we had a very bad experience with the management there.

When we arrived, the cabins were far from pristine and definitely in need of vacuuming. While we were there, we were not supplied with adequate towels or toilet paper.

When we left, we discovered that we were charged with a very large ($300) "cleaning fee." When asked why the management had charged us this on top of our bill, they stated that there was dog hair in the cabins, cigarette butts left outside, and that the oven was left dirty. We were very upset, because none of us smoke and we were told by the management that pets were allowed. Of course, no vacuums were available in the cabins, either, making cleaning up pet fur difficult. We tried to reason with the management, and they were not willing to budge.

As a result of our experience with the management and our belief that their practices are questionable, we strongly urge fellow travelers not to stay at these cabins while under current management.

Stayed July 2007
Helpful?
17 Thank laura_k_landers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, VA
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 14 August 2007

The setting of the cabins was ideal for our extended-family gathering. Nearby Lake Almanor and Lassen N.P. were among the incredible outdoor recreational offerings. The cabins were close with large decks which was ideal for meals, board games etc. The kitchens were well stocked with most of the cooking/ baking equipment a vacationer would need. The cabins were not clean or and the promised towels and linnens were not provided. After returning the member of our party who reserved the cabins found 2 $300 surcharges on his credit card. Hoping to clear up the mistake, the management was contacted. One of the charges was removed but the other remained. Since the reason for the absorbinate fee changed and many of the complaints were not how we had left the cabins. (we were told to leave them unlocked and place the key on the table. Given this experience, none in our party will return to these cabins while they are under current management. We will advise others to stay elsewhere as well.

Stayed July 2007
Helpful?
10 Thank Sparky17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Lake Almanor Ponderosa Cabins

Property: Lake Almanor Ponderosa Cabins
Address: 408 Ponderosa Dr, Lake Almanor, Chester, CA 96137-9567
Region: United States > California > Plumas County > Chester
Hotel Style:
Ranked #6 of 6 Speciality Lodging in Chester
Price Range (Based on Average Rates): $
Number of rooms: 8
Official Description (provided by the hotel):
Located in the heart of beautiful Lake Almanor Peninsula in Plumas County. Enjoy boating, swimming, hiking, fishing, golf, dining and shopping all within footsteps of the Lake Almanor Ponderosa Cabins. These fully furnished new cabins feature a luxury queen size bed, porch, kitchen and loft areas. ... more   less 
Also Known As:
Lake Almanor Ponderosa Cabins Hotel Chester

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