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All reviews front desk pancake machine grocery store next door san diego hi express platinum member the hotel is clean hot items busy street a lot of noise laundry facilities complimentary breakfast the entire staff stay there again pool and hot tub restaurants within walking distance other hotels in the area
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Reviewed August 9, 2018

At first, I thought that it would be a hassle to get to this Holiday Inn Express, but this hotel is very accessible to the freeway and situated in a very convenient location. The hotel has a complimentary breakfast that was adequate and delicious. There is plenty of parking at the back of the hotel, and when I returned from the San Diego Zoo at night, there were plenty of spaces. The TV, refrigerator, WiFi, and microwave all worked. The room was very clean. Fred at the front desk is professional, friendly, and helpful. I will return to the hotel.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Vegaztony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded August 10, 2018

Vegaztony

Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay! We strive to exceed our guests’ expectations and it seems we accomplished our goal. I have shared your wonderful review and comments with Fred and our staff about your experience, and we hope to be able to welcome you back again sometime soon.

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Reviewed August 9, 2018 via mobile

We came to town for a friend and the check in process was super easy. Now this isn’t a fancy hotel that has people to help you to your rooms or anything, but it definitely has the space that you need for a family. We have two adults and three kids in our family and surprisingly, our room fit is all comfortably. There were two TVs in our room (great for the kids). Two queen beds, as well as a living room space with a chair as well as a pullout sofa. The free breakfast wasn’t too shabby and the housekeepers did a good job as well. I don’t think we have any complaints.

Date of stay: August 2018
Trip type: Travelled with family
Thank MzCWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded August 10, 2018

MzCWard

Thanks for the awesome review! Our team reads these reviews daily and we are happy to see that you were satisfied with our hotel and the time you spent with us. I have shared your wonderful review and comments with all of our staff and we can't wait to see you again on your next trip to San Diego!

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Reviewed August 2, 2018 via mobile

Stayed here when we went to a wedding at Imperial Beach. It has convenient access to San Diego. Outstanding staff! Very helpful! They gave us great advice about local attractions. The grocery store next door and restaurants within walking distance are a great feature for a family stay.

Date of stay: August 2018
Trip type: Travelled with family
Thank 498AnnaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded August 3, 2018

Anna C
Thanks for the awesome review! Our team reads these reviews daily and we are happy to see that you were satisfied with our hotel and the time you spent with us. I will share your wonderful review and comments with all of our staff and we can't wait to see you again on your next trip to San Diego!

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Reviewed July 31, 2018

The hotel has all the expected ammenities for a Express one, clean rooms, even when the hotel is located in a busy street it's really quiet at night. Other fast food options are within walking distance.

If you plan to attend SDCC, this one could be a less expensive and pretty close option, the E St Trolley station is a 2mins walk, and you'll be able to get off the trolley at the Convention center door!!, don't spend extra cash on parking near the venue.

The reason I don't give an extra star it´s because not allof the staff were frendly enough, I'm a IHG Platinum member and one of the staff never greeted us, I've stayed so many nights at the chain and this is the first time I felt "not welcomed". However Carlos Cortez was kind enough as to answer all our questions and even he spoke some spanish for us.

Room tip: Best quite rooms are the ones at the parking lot in the back
Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jesus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded August 2, 2018

Thank you for leaving us a wonderful review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you enjoyed your time with us and all of our amenities. We regret letting you down on some aspects of your stay, and have taken note of your concerns. I have passed on your comments to our staff who are always pleased to hear from satisfied guests and we can't wait to see you again on your next trip to San Diego!

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Reviewed July 19, 2018 via mobile

Very nice rooms and AC. Clean pool in back. We met Carlos Cortez the operation manager. He was a pleasure to do business with also his whole staff were great to us for our stay. My wife needs a handicapped accessible room and it was great. Nice tv and refrigerator in the room. Bed was very comfortable. Thank you for keeping up a nice hotel.
William R. Davis

Date of stay: July 2018
Trip type: Travelled with family
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded July 20, 2018

Thanks for the awesome review! Our team reads these reviews daily and we are happy to see that you were satisfied with our hotel and the time you spent with us. I have shared your wonderful review and comments with all of our staff and we can't wait to see you again on your next trip to San Diego!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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