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“Not really for business man”

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Quality Inn Chula Vista San Diego South
Ranked #7 of 22 Hotels in Chula Vista
Reviewed 27 August 2008

The goods: The room was clean, personal helpful.
The bad: The pool remained open past 11PM and it was noisy, my main issue has been the non existent Internet connection which made my stay unproductive business wise.
Otherwise, average hotel with average price, good for family and tourist on low budget.

  • Stayed: August 2008, travelled on business
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1  Thank Mastar63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 August 2008

The hotel had the friendliest front desk staff that I have ever seen. Not only always smiling and greeting you so friendly , they have great suggestions on restaurants and other ideas how to spend your time in San Diego. The trolley is next door and very convenient to get downtown and old town.
Room was was clean and had both a microwave and refrigerator which was a nice touch.
Inernet signal was free and strong.
We enjoyed everything on our trip.

  • Stayed: August 2008, travelled with family
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1  Thank filgirlcheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2008

Stayed two nights in mid-March. Hotel is conveniently located just off I-5, however it is rather noisy due to the San Diego Trolley which is right next to it. The trains run all night and make substantial noise. The rook was OK, it was spacious and clean, as the hotel buildings only accommodate one row of rooms there is a bathroom window as well, a feature usually not seen in hotel rooms. However the service and treatment of guests is just appaulling. Already at check-in the clerk wasn't even aware which rooms have connecting doors and which don't. When I returned to ask for a room change she also had a different room number on file than the one we were actually given. The breakfast is so poor it is hard to believe. There were no plastic knives available for both mornings and when I asked the breakfast attendant about them she replied there aren't any. So I guess the management of this hotel eats waffles and spreads butter with forks and spoons ... Furthermore out of 4 sorts of fruit juices 2 were not available, the very few available items were carefully supervised by the breakfast attendant who kept checking you were not too hungry. Unbelieveable! At check out I encountered a clerk who could not even understand English, not to mention speaking. I told her the in-room safe in my room was broken and asked not to pay for it, however the additional charge appeared on my bill, so she had to refund me. I wanted to use the Best Western Travel Cards as a form of payment, but couldn't as she was not able to process them. Above all her attitude was impolite, bordering to rudeness. Very bad. If you want a better and unstressful experience go stay somewhere else.

  • Stayed: March 2008, travelled with family
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1  Thank Slo-Lju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2007

stayed for leisure. hotel is in very good accessible location.
staff was very knowlegeable and attentive. the room was very clean and housekeepers were very helpful. the breakfast was a plus. they even have hot waffles. plenty of selections on what to eat for breakfast. was very happy i stayed in this hotel. i highly recommend for everyone to stay at this hotel.

  • Stayed: November 2007, travelled with family
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1  Thank anneisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2007

Our company had business out of town in Chula Vista and had to send 3 employess there to stay. We chose the BW because of the proximity to our job and because of the room size (could accomodate 3 in a one room suite) for a little more than the price of one room elsewhere. We worked in Chula Vista 3 weeks. The first week, no problem with the hotel. The second week, the hotel DOUBLE charged our room, stating we had reserved 2 rooms (even though I had a copy of my confirmation & CC authorization) and when I called to complain the Manager Jose was supposed to get back to me but never did. I therefore disputed my charges with AMEX and of course they took care of it but what a hassle. In the meantime, I had already booked this hotel for the 3rd week and of course decided to cancel 4 days prior to arrival and received a cancellation confirmation # and booked at the Vagabond down the street. Today I received my CC statement again reflecting charges for this room. I called Best Western customer service who did verify that this was cancelled properly and is now calling the hotel again to dispute the charges. (Good Luck). They are to get back to me within 7 days. Our company travels a great deal for different jobs and we have never experienced this poor customer service. Just BEWARE!!

  • Stayed: June 2007, travelled on business
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2  Thank Ashleezmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2006

Room was clean, but most of the outlets and lights were connected to the bathroom GFI, which constantly tripped off. This caused the refridgerator to be turned off as much as it was on. This wasn't a case of having problems just when running the hair dryer. Often, I'd have to reset the GFI after returning back to the room or when waking in the morning.

Also, they don't warn you that one light switch by the door also controls the bathroom lights and most of the room outlets. If you (or a maid) turn it off, you also turn off the fridge.

Beware of booking this hotel through an online service...you may pay $70 or more extra per night.

Finally, don't expect management to respond to any complaints.

  • Stayed: June 2006, travelled with family
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5  Thank flagaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2006

For San Diego visitors (esp to the annual Comic Con), the BW-South Bay offers affordability and great proximity to the Blue Line trolley stop and local eating joints, including Aunt Emma's which features excellent breakfast specials.

The hotel's staff is also very nice and helpful, but do not expect much in the way of perks. The AC is iffy, and my roomie and I had to go without basics like shampoo for one day. But overall, I had no real complaints about South Bay.

For the record, though, despite the added expense I will stay in downtown San Diego for next year's con. After a long day on one's feet, there's nothing better knowing a nice, cool hotel room is just nearby.

  • Stayed: June 2006, travelled with friends
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3  Thank indigo1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Chula Vista San Diego South

Address: 710 E St, Chula Vista, CA 91910 (Formerly South Bay Inn)
Region: United States > California > Chula Vista
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chula Vista
Price Range: $73 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Chula Vista San Diego South 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Quality Inn® Chula Vista San Diego South hotel in Chula Vista lets you relax and focus on the people and experiences you came for. We're conveniently in San Diego's South Bay off Interstate 5 and E Street Trolley near Living Coast Discovery Center. You’ll find plenty of other local sites, activities and attractions to explore near our smoke-free hotel in Chula Vista, including: Silver Strand State Beach Las Americas Premium Outlets Tijuana, MX San Diego Zoo/Balboa Park SeaWorld San Diego You can also easily get to the Mattress Firm Amphitheatre, Aquatica San Diego, Chula Vista Elite Athletic Center, Coronado Island, Seaport Village, Gaslamp Quarter, San Diego Convention Center, Old Town San Diego and Chula Vista Center for shopping. Several restaurants throughout the area, including Black Angus Steakhouse, La Quinta Grill Mexican Restaurant and Bar, Zorba's Greek Cuisine, Red Lobster, Dragon Express in addition to Wendy’s, Subway and Taco Bell. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like bus parking and copy, print and fax machines, plus: Free hot, fresh and healthy breakfast Free WiFi Outdoor pool/sundeck Fitness center Free weekday newspaper Each guest room offers a refreshing shower along with standard amenities and more. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn Chula Vista San Diego South. Hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today! ... more   less 
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Also Known As:
Best Western South Bay Hotel Chula Vista
Best Western Chula Vista
Chula Vista Best Western

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