If you want a non-smoking room that reeks of cigarette smoke, then this "hotel" is for you! My family and I stayed here because our favorite motels in Santa Rosa were booked. We got to our non-smoking room and found that there was an ash tray with a pack of matches in it on the table. I was informed by the front desk person that yes this was a non-smoking room and that the ash tray was for people to put their spare change.(???) I was also informed that they have only two smoking rooms in the whole hotel and that there is really no reason to have smoking rooms anymore. Additionally there was 2 inches of dirty water in the bathtub, and hairs all over the throw pillows that were under the sleeping pillows on the bed. I personally did not want to put my head on pillows that are sitting on top of pillows that are not able to be cleaned. This hotel is NOT worth the money. The management does not care about customer service or cleanliness. If you want a nice clean motel in the Santa Rosa for a good price, I would recommend The Sandman. This is my first review on trip advisor.
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- Also Known As:
- Best Western Cloverdale Hotel Cloverdale
- Cloverdale Best Western