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“Very Disappointed, as we left more tired and on edge than when we arrived.”

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The Spring Resort & Spa
Certificate of Excellence
Reviewed 19 January 2012

We had heard good things about The Spring, so when our "regular" and favorite spa resort was fulll this last weekend, we decided to give it a try. We were very disappointed. In the brochures and write-up's the establishment boasts the tranquil environment and grounds. It stated that no cell phones were permitted around the pool area and voices were to be kept low as to not disturb the other guests. We found it anything but that. From people talking on their cells loudly poolside, guests yelling across the pool for conversations, to a bachlorette party "rocking" until 3 and 4 in the morning in the neighboring room, we left more tired and drained than when we arrived. In addition the grounds were very messy, dirty glasses, towels, food floating in the waters, we compared it to staying at a best western or motel 6, but certainly much more expensive. When we mentioned the caos to the managers at different points our comments were received with indifference. We fly in to the desert 3 to 4 times a year and have stayed at many different resorts. Needless to say this will be the last time at The Spring. Generally we do not write negative comments about locations and are fairly easy to please people, but did feel a need to share this information, because we have appreciated others being frank with their reviews when we travel to different locations. We had friends that decided to stay at The Spring as well, (2 additional rooms) since we were, they were equally as disappointed.

  • Stayed: January 2012, travelled with friends
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6  Thank CALORNEV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 - 279 of 478 reviews

Reviewed 3 January 2012

We just came for one night. The town itself is pretty quiet but the hotel is lovely. The mineral pools and sauna were incredibly relaxing. Our room was great too. I only wish we stayed a few extra days! Definitely going to go back! Note for a cheese lover, the fruit and cheese plate is really just fruit and a small amount of not so great cheese. Just a heads up!

  • Stayed: December 2011, travelled as a couple
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1  Thank happytravelernp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

This was our second visit to The Spring and both times we only made use of the soothing mineral water. We enjoy our time there as it is very relaxing and gives us freedom from the hectic pace of every day life. The landscape is pleasing to the eyes and gives you a sense of peace. They offer champagne and a delightful fruit and cheese plate which we thoroughly enjoyed. Upon our departure we noticed just how soft our skin felt and even into the next day. The mineral spring water definitely makes all the difference. Go and enjoy you won't be disappointed, one more thing the rates are truly reasonable.

  • Stayed: December 2011, travelled as a couple
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2  Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2011

This is small resort & spa include everything you need, very relax and peaceful.
Every furniture and decoration has Japanese flavor, it's perfect for the people like away from the noise.The price is also resonable, got a very good gift when check out, it's a nice and reuseable kettle with local spring lemonade water, just love it. we will return for it in the future for sure.

  • Stayed: December 2011, travelled with friends
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2  Thank yafei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

We will definitely return here yearly...the simple elegance of the rooms & the grounds are so inviting. Not to mention, the most comfy beds we have had in any hotel. The service was excellent, the staff very friendly, and the mineral pools were perfect. This is the place to relax. Spend the extra fee for the suite, it's worth it!

Room Tip: All rooms are great but the suites are the best way to go.
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  • Stayed: December 2011, travelled as a couple
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2  Thank Tina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

This is a great boutique hotel in the center of the hot springs. It is very well maintained, the spa treatments are incredible and the pools are very rejuvinating. We brought our own food and cooked in the in-suite kitchens. Definitely hit this place for a relaxing get-away.

  • Stayed: November 2011, travelled as a couple
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1  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2011

very low key but beautiful. nice people working there.

  • Stayed: December 2011, travelled as a couple
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Thank melissa b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Spring Resort & Spa

Address: 12699 Reposo Way, Desert Hot Springs, Greater Palm Springs, CA 92240-4762
Region: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Desert Hot Springs
#5 Romantic Hotel in Desert Hot Springs
Price Range: $206 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Spring Resort & Spa 2.5*
Number of rooms: 13
Official Description (provided by the hotel):
THE SPRING Resort & Spa is a magical place. Overlooking Palm Springs w/dramatic views of snow capped mountain peaks, magnificent mineral water emerges from the earth at 170 degrees, charged with healing, restorative minerals. Luxurious, romantic guest rooms surround 3 mineral pools, featuring king pillow-top beds, down pillows, duvets and 100% Egyptian cotton linens. THE SPRING Day Spa offers a complete line of spa treatments, massages, buffs, wraps, and facials. ... more   less 
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Also Known As:
The Spring Hotel Desert Hot Springs
The Spring Resort And Spa
Hot Spring California

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