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“Great hotel in Palo Alto” 4 of 5 bubbles
Review of Four Seasons Hotel Silicon Valley at East Palo Alto

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Four Seasons Hotel Silicon Valley at East Palo Alto
Ranked #1 of 1 Hotels in East Palo Alto
Certificate of Excellence
Singapore, Singapore
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great hotel in Palo Alto”
4 of 5 bubbles Reviewed 3 March 2012

I stayed here for a week for work. As expected from Four Seasons the hotel is great and I had a good stay. If you want luxury, stay here. I'm a business traveler, however, so even though I enjoyed my stay, I probably won't stay here the next time. There are a lot of other good hotels in the area that are much cheaper that provide as good a service.

Location
Its right off Highway 101 in East Palo Alto. So its somewhat convenient to get to and to drive to work from. However, it makes for a lousy view from your room. Its about 30-minutes from SFO and a short drive from down-town Palo Alto where you can find a lot of good restaurants. University Avenue in down-town PA is a nice place to walk around, hang out, or just have a cup of coffee.

Amenities
The rooms are, as expected, very clean with executive style furnishings. Internet wasn't included and though they have a huge parking garage and plenty of parking around it, you are still charged for every night that you park your car by the hotel even if you park it yourself. Valet parking is, of course, more expensive.

Service
Staff at the lobby were very nice though the staff at the door just ignores people.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JMTrinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Bangalore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

Wonderful place...great service and excellent location. Well laid out room with space for everything...and very nice bathroom. lovely sleep worthy bed!

Service stands out...just ask for it..and it appears in no time.

The restaurant is average, especially so since it's in the vicinity of a hundred brilliant eating places on University avenue.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rxgoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curacao
Level Contributor
134 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

Only paid 269 instead of normal 419 per night. Got lucky I guess. Food was excellent both room service and Quattro.
Highly recommend it while visiting Stanford.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank colorblind123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

The Four Seasons Palo Alto is an extremely clean, high quality hotel. The doormen are very friendly and polite without being overbearing, and the receptionists work quickly and are responsive. The rooms are spacious, the bed supremely comfortable, and the L'Occitane products in the bathroom are well stocked and have a refreshing lemon scent. The bathrooms all have a double sink, so that's convenient if you're sharing the room.

When checking in I personally prefer to face the entrance because you can see palm trees and people sitting outside of Quatro, the bar by the driveway. The other view is of the highway, which I don't think is particularly nice. The hotel is very accommodating - when I wanted to trade rooms for a different view, they promptly moved me, no hassle whatsoever.

The service is first rate. I forgot toothpaste and a razor, and someone was up 5 minutes after my call to bring shaving and dental kits. Room service is also top notch and reasonably priced - the banana split is enormous, with fresh caramelized bananas and more than enough ice cream.

The Four Seasons Palo Alto is also very good with late check out. I've had no problem getting a 1:30pm checkout the last couple times I've stayed there, despite the hotel being entirely or almost completely sold out.

To get to the Stanford campus, the shopping mall, or the cafe/shop area, you do need to get in a car. It's a short and pretty drive, but a car is needed nonetheless.

Room Tip: Face the front entrance of the hotel.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NYEm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review, 3 February 2012
Thank you for your kind words. We were delighted to welcome you to The Hotel and of course, touched that you took a moment to share your experience.

We have shared your praises with our Doormen and Reception Team, and they are beaming with pride, and look forward to welcoming you back.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

A wonderful hotel, medium sized, so modern and clean! Lovely staff :-) Bed is the the most comfortable and softest in a hotel I have ever slept in . Beautifully designed bathroom in marble (I think). Very hard to find improvements, perhaps BBC World Service on the TV but perhaps I missed that? Room service wine rather expensive, minimum was $44/bottle.
I highly recommend this hotel, I was there for 4 nights in business. Great breakfasts!

Room Tip: All very very quiet rooms, I face the front.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LyndsayWilliams13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four_Seasons_Hotel, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review, 3 February 2012
Thank you for your kind words... we are so happy to hear that you enjoyed your stay, slept peacefully and took note of our bathrooms (aren't our deep soaking tubs amazing?)

We look forward to welcoming you back, and in the meantime, will explore adding BBC World to our channel lineup.

Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United kingdom
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

Excellent , comfortable and efficient hotel. Rarely slept in such a comfortable hotel bed. Expensive but value for money. Staff superb.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brydon_n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thousand Oaks, California
1 review
5 of 5 bubbles Reviewed 19 January 2012

This Four Seasons Hotel was very easy to deal with, Simple to deal with no problems or drama to speak of. Finally, it was very Restful. I get away only a few times a year with family and enjoy a stay that does not require me to deal with hassles within the hotel stay experience. Once again, you get what you pay for.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Drew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

Property: Four Seasons Hotel Silicon Valley at East Palo Alto
Address: 2050 University Avenue, East Palo Alto, CA 94303
Phone Number:
Region: United States > California > East Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Silicon Valley at East Palo Alto 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons East Palo Alto
East Palo Alto Four Seasons

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