I picked this hotel because the reviews were pretty good, it was a good price, and it was right next to the airport for the one night I needed it. Unfortunately, mice decided that they wanted to join in on my stay and that is something that I absolutely cannot handle.
After discovering the two mice in the bathroom, I went to complain to the front desk to try to get another room and was told that he didn't want to deal with the mice right now and he would try to get me a new room in a bit. I decided not to stay in a hotel that wouldn't address a mice issue, but when I tried to check out after all of that, I ended up having to argue with the manager for an hour about getting a refund for the night and eventually gave up and decided to call the corporate office.
Absolutely the worst hotel and customer service experience I have ever had.
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- Also Known As:
- Travelodge Lax South Hotel El Segundo
- Travelodge El Segundo
- El Segundo Travel Lodge
- El Segundo Travelodge
- Travel Lodge El Segundo