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Holiday Inn Express Hotel & Suites Elk Grove East
Ranked #3 of 6 Hotels in Elk Grove
Certificate of Excellence
Katy, Texas
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Ok”
3 of 5 bubbles Reviewed 16 August 2011

Clean enough, quiet enough, good enough. Decent breakfast. In a shopping area with stores, restaurants, and bars within walking distance.

Stayed August 2011, travelled as a couple
Helpful?
Thank DGR1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXELKGROVE, Director of Sales at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review, 22 February 2012
Thank you for the review. Don’t forget to enjoy our complimentary deluxe hot “Express Start” breakfast.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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112 reviews from our community

Traveller rating
    58
    38
    8
    5
    3
See reviews for
51
19
3
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Orem, Utah
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 7 July 2011

Our stay at this Holiday Inn started off pretty good, but became rocky towards the end. After a quick and friendly check-in, we settled into our room. We wanted something quiet since we had a toddler with us so we requested the 3rd floor. It was fairly hot outside so we swam in the pool which was a tad on the cooler side for being heated.
We put our toddler to bed and went to bed around 10pm. At 11pm the fire alarm went off which (as you can imagine) startled our child. All hotel guests went outside and waited about 45 minutes for the fire department to show up and turn off the alarm. It must have been a prank or accident because there was no fire.
We went back to our room and our neighbors were incredibly loud. There must have been 7-8 people in the room next door. Some other guests approached them and asked for them to quiet down since it was so late. We were in a room with a door separating us between them so we didn't get much sleep.
In the morning, we packed up and checked out. The receptionist appeared to be on a personal call when I was checking out and didn't ask how our stay was.
As a side note, it appears that this hotel had a lot of semi-permanent residents when we stayed there. I spoke with a child that said they had been at the hotel for over 7 months. I don't know if it's true, but it did appear there were many 'old timers' there.
I don't recommend staying at this hotel because there are better alternatives in the area.

Pros
The room was clean and looked great
The pool was fun and clean
The location was pretty nice, lots of restaurants in the area
A/C worked well
Lots of parking
Lobby and eating area was clean

Cons
Although there was a lot of options at breakfast, very few were healthy (no fruit?)
No towels in the pool area
Noisy crowd (maybe just that weekend)
Odd hotel room layout (the exit door always hit the bathroom door)
The internet speed and connectivity was very poor
Limited TV channels (~23" tube tv's)

  • Stayed July 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HighlandTraveller7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 January 2011

My wife, my son, and I stayed in this hotel while on vacation prior to a wedding in the area. The double queen room was very large and immaculately clean. The beds were great. The toilet and shower are separate from the sink and mirror area. The staff were very friendly and helpful. The breakfast which is included in the room price was the best I have ever had at a hotel. Fresh cheese omelets, biscuits and gravy, warm cinnamon rolls, a pancake ( not waffle) maker, in addition to the usual cereal, yogurt, etc. Plus 24 hour free coffee and tea available. This was well worth the $109 we paid. Would definitely stay here again.

  • Stayed January 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark2765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OR
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 24 September 2010

We spent two nights here on this trip. The first night we checked into our room which was roomy, had a microwave and refrigerator. We went out to dinner (there are many choices in the area). Many within walking distance. When we returned we sat down and relaxed watching tv. I went into the bathroom and was shocked by the overwhelming smell of mildew. I smelled the shower curtain and it appeared it had been laying around wet before it was dried and had that awful smell that laundry gets when left too long before drying. We checked out the next morning without showering because it was just too horrid to spend long in there.

On our return trip we again stayed here. We had booked through Hotwire so the rooms were paid for. The second room was as the other, only it seemed a bit larger and best of all it didn't smell.

I would not stay here again as it seems it is unpredictable what your room will be like. Would rather spend a bit more and know I had a clean room.

The second night the reservationist refused to accept out Priority Number since we had booked through Hotwire. Rather rude on both occasions.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank waytoofun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 8 June 2010

Stayed for 4 nights. The hotel is clean, nice, great location, etc. But, for some reason, a few rooms were hosting graduation parties. At about 11:15pm on Sat., June 5th, an altercation on the first floor occurred and shots were fired. An 18 yr old boy that had recently graduated was hit in the chest. He managed to run up the stair well to the 3rd floor where he fell and was pronounced dead. Our room was just 20 yards or so from the incident and we weren't allowed in our rooms until 6:00am. So, no sleep!! There was little or no security in the area or hired by the hotel.

http://www.msnbc.msn.com/id/37539881/ns/local_news-sacramento_ca/#storyContinued

  • Stayed June 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank brossi1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 12 November 2009

Not a lot of amenities but an ok place to rest up and return to the road.

Stayed July 2008, travelled as a couple
Helpful?
Thank Borupp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemet
Level Contributor
219 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 8 August 2009

This was a Comfort Inn & Suites when we visited last November. We arrived as the exterior and interior changes were underway. This is a great location, and a nice place to stay. We had a noisy neighbor our second night, and the desk took care of it within a few minutes. Very nice, comfortable rooms.

  • Stayed August 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tmgreen777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Elk Grove East

Property: Holiday Inn Express Hotel & Suites Elk Grove East
Address: 9175 W Stockton Blvd, Elk Grove, CA 95758-8051
Phone Number:
Region: United States > California > Elk Grove
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Elk Grove
#3 Business Hotel in Elk Grove
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Elk Grove East 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Elk Grove, CA. We're located right off HWY 99 and the Laguna Boulevard exit in the Laguna Gateway Shopping Center, approximately 20 miles from Sacramento International Airport, and a few minutes away from downtown.Our hotel features 116 graciously designed guest rooms and suites and free wireless high-speed Internet access throughout our hotel. In the morning enjoy our hot new Express Start breakfast bar featuring omelets, bacon and our mouthwatering signature cinnamon rolls everyday!We're proud to have the largest hotel banquet space in Elk Grove, boasting 3,400 square feet, for weddings, meetings or any other special event. Our facilities have the capacity to accommodate up to 400 people. Free and ample parking in front and back of our hotel.If you're traveling on your own, in a group or with family, you'll find this to be an awesome location for shopping, dining or just socializing! Century Movie Theater and United Artists Movie Theater are walking distance away, as well as Old Navy, Bed Bath & Beyond, Best Buy, TJ Maxx, Home Depot, Ulta Cosmetics and Salon & Strikes Bowling Alley.Restaurants galore! Mimi's Cafe, Macaroni Grill, Logan's Steakhouse, BJ's Brewhouse Bar & Grill, Mandangos Bar, Chili's, & Friday's. to name a few.Local businesses and attractions: All Data, Auto Zone, Apple Computers, Weyerhaeuser, Kaiser, Barbara Morse Wackford Aquatic & Community Complex. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Elk Grove Hotel Elk Grove
Holiday Inn Express Elk Grove
Holiday Inn Elk Grove
Elk Grove Holiday Inn

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