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“Great hospitality” 5 of 5 bubbles
Review of Homewood Suites by Hilton Fresno

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Homewood Suites by Hilton Fresno
Ranked #8 of 64 Hotels in Fresno
Certificate of Excellence
GreenLeadersSilver level
1 review
“Great hospitality”
5 of 5 bubbles Reviewed 17 April 2012

Breakfast was amazingly prepared by hostess Diana extremely personable person who gave amazing customer service !!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shweiki1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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532 reviews from our community

Traveller rating
    293
    149
    49
    23
    18
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sacramento, CA
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

The food provided is excellent. Especially the bubbly personality of Silvia, who ensures your evening dinner is all that you want it to be. She will wait on you hand on foot to ensure you are happy. She even pours your beers for ya and will grab you a glass of wine. Those that have stayed at this Homewood Suites will always remember the service provided by Silvia... Not to mention her personal touch on the evening dinner... Excellent place to stay.

Room Tip: All rooms are good
See more room tips
  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Dodgerblue99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los angeles
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 11 April 2012

Stayed at this hotel April 10, 20012 for one night. The room was clean and the location was great. My husband left for a meeting in the morning and found our car had been robbed. The hotel took our report but were not very professional. They kept telling me the manager was on a conference call. I finally said who cares about her conference call, our car has been broken into. No cameras in the back parking lot. The Fresno police dept. said that due to budget cuts our robbery report should be done on line. The hotel acted like a robbery was the norm.

Room Tip: Don't leave Anything In The Car!!!!!
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  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
Helpful?
4 Thank Zerinvari1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlMngr, General Manager at Homewood Suites by Hilton Fresno, responded to this review, 16 April 2012
Thank you for writing regarding your experience at the Homewood Suites Fresno, glad to hear the hotel's accommodations and location were acceptable. We are deeply sorry you experienced a car break-in. Unfortunately all the City of Fresno hotels occasionally have these types of crimes and the best prevention according to the Police and the posted signs throughout the hotel parking lot is to remove all valuables from your automobile.


We sincerely hope that should you need hotel accommodations in Fresno again that you will reconsider our hotel. I would be happy to assist you with those accommodations directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chula Vista,Ca
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

The stay here was pretty good, rooms were nice and clean. You even get a free dinner and breakfast with your stay as well as free beer or wine with the dinner. The dinner meal was hot and taste good. The breakfast was better as there was more of a selection, really good as well !! Sylvia worked the dinner shift, Sylvia was very nice and made you laugh, and yes she made sure you had more than enough to eat and drink !! it was just like being at home !
Dave B

Room Tip: I was on the first floor near an exit door, very nice, slept great !!
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
11 Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Cucamonga, California
Level Contributor
268 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

Just stayed one night and had a 1 bedroom suite which was AWESOME. the jacuzzi/bathtub was huge as was the entire bathroom. Full kitchen with family room area was wonderful too. The only issue I had was the free breakfast in the morning was of poor quality, but I guess that is to be expected when such a great room and the food being free. Overall I was very satisfied with the stay.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank radman143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 April 2012

I was shocked and amazed that the property had an evening "dinner" service that included a salad bar as well as hot food.
the 5star rating is for the FREE BEER on tap as well as free wine from 5-7PM
Sylvia was our waitress and she knows how to provide her guests with quality service and a laugh !

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank dave k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, Oregon
Level Contributor
119 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 31 March 2012

This hotel is right behind the SpringHill Suites Marriott. It didn't show up on two different GPSs that we had on. Look for a short street called Warner.

Serina Najar, the General Manager, was a big help.

I guess my wife and I got spoiled in our first Homewood Suites stay. We had a top floor corner suite that had mega-space to move around in. Our second stay in Henderson, NV was a bit smaller but adequate for five days.

This "Suite" in Fresno is the smallest 'suite' that we have experienced to date. Built in 2008, they have eliminated the work space where most of us set up our computers for business. Now you must sit at the kitchen table if you want a desk. This is okay for a one or two night's stay, but if you are a business person and need more room, you may want to look elsewhere for a hotel.

Only one remote for two different TV's in different rooms. They'll bring you a second one, but this was first for us. Usually each set comes with a remote.

Hotel room doors will slam shut if you let them. Folks, realize that not everyone works and sleeps the same as you. Please open and close your doors like there was a baby asleep on the other side. Thanks.

Room Tip: Ask to see a suite before you check in.
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank longball44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Fresno

Property: Homewood Suites by Hilton Fresno
Address: 6820 N Fresno St, Fresno, CA 93710-3738
Phone Number:
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 Family Hotel in Fresno
#3 Green Hotel in Fresno
#6 Romantic Hotel in Fresno
#8 Business Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Fresno 3*
Number of rooms: 119
Official Description (provided by the hotel):
Homewood Suites Fresno offers a variety of options including studio, one-bedroom and two-bedroom suites. Our suites are ideal for temporary housing as well as overnight accommodations. Each suite offers a range of home comforts including fully equipped kitchen with a full size refrigerator, flat panel televisions, complimentary high-speed Internet, and Serta Suite Dreams® Bedding. Additional hotel amenities include, fitness center, sports court with basketball, billiards room, pool with hot tub, and 24 hour Suite Shop®. ... more   less 
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Also Known As:
Homewood Suites Fresno Hotel Fresno
Homewood Fresno
Fresno Homewood Suites

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