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Reviewed July 20, 2018 via mobile

After spending a week at this newer Holiday Inn Express, I found it to be quite a mixed bag.

Pros:
Affordable for the area
Friendly front desk staff
Better than average free continental breakfast
Hotel still "feels" new
Ample parking
Free hourly shuttle to Disneyland (8am to noon and 4pm to close)

Cons:
Odd location on an alley behind a gas station and a rough looking sports bar/pool hall
Shares amenities (pool, parking lot, Disneyland shuttle) with an old and run down looking Howard Johnson
Single elevator for the 6-7 story hotel tower
Housekeeping was less than stellar - hairs in the shower and footprints on the tile floor
Despite being a newer hotel, all four of the USB wall outlets were bent inward behind the face plate and were not usable.

For the price I paid, it was an okay hotel, but I would likely spend a little more to stay in a nicer hotel closer to the Anaheim resort area on my next visit.

Stayed: July 2018, travelled solo
Thank brilliantseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 16, 2018 via mobile

One elevator, no access to stairs (they were outside and locked) and housekeeping did not clean our room until 4pm. Pool is small with only one umbrella and very few chairs. Also they were going to close the pool at 5pm for “maintenance” on a Saturday and we had to complain to not get it closed. Breakfast area is okay.

Stayed: July 2018, travelled with family
Thank cneier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 16, 2018 via mobile

Stayed here for 2 nights for soccer tourney. Only a few chairs for the pool area so it wasn’t comfortable. The staff didn’t seem to care. In addition, we left a small clothing item behind and we had to call 4 times to ask if housekeeping found it. Each time they said they’d call us back and never did. Once they found item, on 4th call, they wouldn’t send it to us and said we had to provide a carrier. We will not be staying here again...

Stayed: July 2018, travelled with family
Thank Bobbi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 11, 2018

I came here on 2 occasions in May of 2018 and both was great. First trip was for a tattoo appointment from a friend in Santa Ana. Got it booked through Hotwire and skeptical at first it was really good. Front desk was nice and accommodating. Check in was no more than 15 minutes which was pretty good since I came directly at 3 PM.

Staff: Was always friendly and always greeted us with a Hello and Bye when we would pass through the lobby. Also by the check in desk, there's a little snack stand.
Room was great on both occasions. Clean and everything updated. Furniture and Beds were comfortable. New LED TV around a 32 inch. Outdoor closet with all the necessary utilites. Bathroom was clean. Big mirror with lighting all around. Sink was nice and large.

Parking: It's easy to find parking during the day, but at night it does fill up pretty quick. It is free by the way.

Shuttle: They also have a shuttle to Disneyland that we saw families use.

Breakfast: Is ok not the greatest but hey it's free. Nothing too fancy, just your typical fruits, juices, some hot items pending on the day.

But overall a great option, not too far from Disneyland so you can save a couple bucks from those expensive hotels and really clean too. Also, right off the freeway.

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 31, 2018

Not a bad place. Convenient to basically everywhere (although it is really close to nowhere special). The rooms were decent sized and comfortable, but we did notice that things are getting a little "frayed around the edges" (e.g., corners in the bathroom are in need of a good deep cleaning, especially in the tub; carpets are getting worn; wallpaper had started peeling in some places).

Room Tip: All rooms seemed about the same as far as noise (which was minimal).
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Patrick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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