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Motel 6 Santa Barbara - Goleta
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Motel 6 Santa Barbara - Goleta
Juanita Gragg
Visalia, California

Never again and not happy !!!

Review of Motel 6 Santa Barbara - Goleta
2.0 of 5 bubblesReviewed Dec 23, 2020
Had to have surgery so made reservations at Motel 6! Had stayed there 3 previous times back in the early 2000s for same reasons! Was very happy with the rooms back then! No complaints at all then !!
But this time..... OMG ! Asked for handicapped room because of the bars and they were lose by the toliet and VERY DIRTY !! We cleaned them off. The tile on the floor cut my sisters toes....No microwave as I had before ! The floor was dirty....but we stayed due to the surgery !
Prices are crazy for winter... We stayed an extra nite which cost me over $90 !!!! And this was a sign in on a Sunday night ...Sure glad it wasn't a weekend !!!
But will never stay there again !!!
And also was given the wrong keys for the room....would not work...so had to get them again. Staff didn't seem to much to care about their service to the customer !
Date of stay: December 2020
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, Other at Motel 6 Santa Barbara - Goleta, responded to this review
Responded Feb 3, 2021
Hi Juanita,
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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10 - 15 of 149 reviews
Reviewed July 8, 2020
Beware!!!!

This place is a disgrace! Two weeks ago there’s a shooting in the parking lot. Now after having a “safety check” INSPECTION of my room they want another one the next day. I refused. Filed complaint. I’m on DNR list now. UNPROFESSIONAL MANAGER. I’ll take my business elsewhere. I told manager and front desk person to come and inspect my room and complained why am I having yet another inspection?? Manager just walked away. I was given a paper saying they can inspect your room when you are not there. If you want your rights violated and to be harassed, stay here!!!

Date of stay: July 2020
Trip type: Travelled solo
Ask juanitah968 about Motel 6 Santa Barbara - Goleta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lilith V, Other at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded July 14, 2020

Hi Juanitah,
Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please use the Contact Us feature on the Motel 6 website to reach out to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2019
Mid-Century Modern Cheeseball

It's been about 30 years since I've stayed in a Motel 6 when they were a modest $23 a night and Tom Bodette was airing his homey midwestern voice over the airwaves, stating "We'll leave the light on for you." They did leave the light on, but not the hot water heater. I took a city water temperature shower in the white fiberglass shower stall, and passed out in a moderately comfortable full size bed. The guy behind the desk, who looked like he'd been on a steady diet of Nacho flavored Doritos for every meal since birth, gave me the wrong key card, and I opened the door of a guy who was sleeping in his darkened room who uttered, "HEY!!" and I quickly apologized. I'm just glad he didn't have a gun, because dying in a Motel 6 would look really crappy on my obituary. I like the remodeled look of the rooms with it's retro-mod TV console and decor, cheap as it is, is an attempt at a certain aesthetic other than cheap. I promise, I will never return!!

Room tip: Just stay away
Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
Ask Upsidedowncowboy about Motel 6 Santa Barbara - Goleta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 29, 2019 via mobile
Just OK, felt it was expensive for what it is

We stayed here for just one night was we drove up the coast. 160$ for a basic room. There is free WIFI and a pool and a few items in a vending machine if you want a snack or forgot a toothbrush but we didn’t have basics like shampoo, a dresser and we were hoping for a microwave but there wasn’t one on the property. The bed was fine and the air conditioning worked fine.

Date of stay: June 2019
Trip type: Travelled as a couple
Ask Californiamama145 about Motel 6 Santa Barbara - Goleta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 13, 2019
Double-charged, no customer service

We were charged twice at this property and after we discovered it, the motel will not help amend the problem. We made a prepaid booking through a third-party site, and then the hotel charged us their own rate in addition! Incompetent and unhelpful service when we called to discuss it, with no interest in making it right.

You pay a ton to stay in Santa Barbara, but even if its the cheapest of the over-blown prices in the area, I can't recommend this motel.

The motel itself is ok- it's similar to an Ibis-brand motel. Clean but with no frills or amenities. The bed was decent but the sheets were cheap and scratchy.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Ask Irisiy17 about Motel 6 Santa Barbara - Goleta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded May 16, 2019

Hi Iris,

Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience with you further, and ask that you reach out to our Guest Relations Team by using the Contact Us feature at www.motel6.com.

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Reviewed April 14, 2019
Overlooked, cheap clean and easy

Great little motel for a Motel 6. Staff will not necessarily go out of their way to fulfill your every desire, but it's located right near East Beach, State Street is just a couple blocks away, and walking to the ocean takes two minutes. Why spend too much money to stay downtown, when you can have a clean room for less?

Date of stay: February 2019
Ask LoveTravel140172 about Motel 6 Santa Barbara - Goleta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded April 16, 2019

Hi Traveler,

Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.

Safe Travels.

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