Asked for a ground floor room, was told I would have to wait 4 hours for one. Found 3 dead spiders in the room, had to get batteries for the remote, room key had to be put in 3 times every time I used it to get into the room.
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Brandon C
Puerto Aventuras, MexicoGreat place to stay
Review of Motel 6 Santa Barbara - Goleta
Reviewed Oct 8, 2022via mobile
Clean room with a brand new small refrigerator. Plenty of hot water with great pressure. Walking distance to Starbucks and cool bowling alley (bar and restaurant) Zodo’s. Excellent polite and professional staff. I’ll definitely stay here again.
Date of stay: October 2022Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Gutierrez, Owner at Motel 6 Santa Barbara - Goleta, responded to this review
Responded Oct 13, 2022
Dear Guest,
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (149)
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8 - 13 of 149 reviews
Teresa M
Springfield, Missouri
5244
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juanitag427
Visalia, California
1
Had to have surgery so made reservations at Motel 6! Had stayed there 3 previous times back in the early 2000s for same reasons! Was very happy with the rooms back then! No complaints at all then !!
But this time..... OMG ! Asked for handicapped room because of the bars and they were lose by the toliet and VERY DIRTY !! We cleaned them off. The tile on the floor cut my sisters toes....No microwave as I had before ! The floor was dirty....but we stayed due to the surgery !
Prices are crazy for winter... We stayed an extra nite which cost me over $90 !!!! And this was a sign in on a Sunday night ...Sure glad it wasn't a weekend !!!
But will never stay there again !!!
And also was given the wrong keys for the room....would not work...so had to get them again. Staff didn't seem to much to care about their service to the customer !
Date of stay: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brand Experience Team, Other at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded February 3, 2021
Hi Juanita,
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
juanitah968
11
This place is a disgrace! Two weeks ago there’s a shooting in the parking lot. Now after having a “safety check” INSPECTION of my room they want another one the next day. I refused. Filed complaint. I’m on DNR list now. UNPROFESSIONAL MANAGER. I’ll take my business elsewhere. I told manager and front desk person to come and inspect my room and complained why am I having yet another inspection?? Manager just walked away. I was given a paper saying they can inspect your room when you are not there. If you want your rights violated and to be harassed, stay here!!!
Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lilith V, Other at Motel 6 Santa Barbara - Goleta, responded to this reviewResponded July 14, 2020
Hi Juanitah,
Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention, and would like to discuss your experience further. Please use the Contact Us feature on the Motel 6 website to reach out to us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upsidedowncowboy
Boulder, Colorado
49
It's been about 30 years since I've stayed in a Motel 6 when they were a modest $23 a night and Tom Bodette was airing his homey midwestern voice over the airwaves, stating "We'll leave the light on for you." They did leave the light on, but not the hot water heater. I took a city water temperature shower in the white fiberglass shower stall, and passed out in a moderately comfortable full size bed. The guy behind the desk, who looked like he'd been on a steady diet of Nacho flavored Doritos for every meal since birth, gave me the wrong key card, and I opened the door of a guy who was sleeping in his darkened room who uttered, "HEY!!" and I quickly apologized. I'm just glad he didn't have a gun, because dying in a Motel 6 would look really crappy on my obituary. I like the remodeled look of the rooms with it's retro-mod TV console and decor, cheap as it is, is an attempt at a certain aesthetic other than cheap. I promise, I will never return!!
Room tip: Just stay away
Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Californiamama145
Riverside, California
155105
via mobile
We stayed here for just one night was we drove up the coast. 160$ for a basic room. There is free WIFI and a pool and a few items in a vending machine if you want a snack or forgot a toothbrush but we didn’t have basics like shampoo, a dresser and we were hoping for a microwave but there wasn’t one on the property. The bed was fine and the air conditioning worked fine.
Date of stay: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.