Unfortunately, this gorgeous hotel didn't hold up to the standards that the Ritz Carlton offers.

We planned a romantic trip to SB and booked a suite with a FULL ocean view. When we arrived we were told our room wasn't available so they put us in a dark, dungeon of a room with the only view being the walk path down to the pool. It was loud and not romantic at all. The next night they put us in a partial ocean view room where we had to go stand on the edge of the patio to see water. Otherwise, it was a view of the hillside. Also, having to change rooms when you are only planning one full day somewhere was super inconvenient.

We probably wouldn't have gone had we known the room we booked wasn't available. Any other RC or Four Seasons would have upgraded us rather than downgrading us. They did comp our first night but honestly, it was such a tiny crappy room it didn't help.

We also went and had a couples massage in the spa, we booked a 50-minute massage and ended up with a little less than 30 minutes. Again, not very RC like at all.

We ate at Angel Oak the first night, food was good. Service was good although the restaurant was nearly empty and it took them 20 minutes to seat us (we even had a reservation.

All and all we won't be back.

Let's start with... this is a beautiful spot. Outstandingly maintained grounds. It's huge. Buildings everywhere as are the ups and downs to traverse the resort. Secondly, we're not really Ritz travellers. While we stay at very nice places, this Ritz was a treat.

What we were most impressed with was the staff. Outstanding and they are everywhere!!! Whether walking around or dining, there was always someone to ask how everything was. Impressive.

We stayed just one night. A break from the long drive from El Dorado Hills to Oceanside. A nice place to relax, have a cocktail, enjoy some nice food and a killer bed to sleep on.

Our dog, Sian, (Shaun) was welcomed with her own bag of goodness and she was welcomed at the outdoor seating at the eateries we chose. We're not sure how much she loved the golf cart ride but she's had a rough life before we rescued her so she's experiencing new things all the time and adjusting to her new life!

The room we stayed in for the night was a King room. Nothing upgraded. Just a regular room. It was very nice for the $$$$. A fireplace. Nice, small balcony and a very nice bath area.

This ritz is beyond my expectation overall. Front desk Bonny and Benjamin helped me checking in and they knows details of this hotels very well. The hotel is very beautiful and you can have trail to the beach and access to bike. The pool is really comfortable with nice view.