This is the worst hotel I have ever stayed. I checked in at 7PM. Went to my room. The AC, safe and some lights were not working. I called maintenance and they happened to fix it. But the AC was still making a funny noise. I then went to get bottled water and the hotel did not have any. She said I cannot buy water at the hotel as the shop in the lobby is closed and the bar is also closed. I asked her how can a hotel not have bottled water at 8 in the evening and she said I have to go out to buy it and the nearest place was so far away. I then went to every floor to the ice machine and the machine was broken on every floor. Another guest was also desperately looking for ice and water and could not get. The room was also quite dirty and I went down and asked the front desk for a refund as I had paid for the entire stay in advance and she told me she will not give it and to do whatever I wanted. There were about 5 to 6 different people fighting at reception on various issues and she told all of us that she is jus working there and they can do whatever they wanted and she walked off. Then I did not know what to do so I went back to my room and realised that the wi fi was not working as well. I had to do some urgent work and could not. I told front desk the next day and they still did not sort the wi fi out. The wi fi was not fixed during my entire stay. I then went to the laundry machine and realised that too was not working on all floors.
Whats surprising is I have never seen a hotel in my life where so many things do not work at one time. This is the worst hotel I have ever stayed.
When I retured I wrote to ramada group and told them about this hotel and they said they were sorry and sent me a cheque of 1 nights room rent. I deposited the cheque in the bank and the cheque bounced cause the signature was not proper and I was charged for it.
WORST HOTEL EVER .. DO NOT STAY EVEN IF THEY PAY YOU TOO..
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity.ca, Priceline and Agoda so you can book your Ramada Hawthorne/LAX reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hawthorne Ramada
- Ramada Hawthorne